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Field Service Engineer - Central London NL (Hackney), London
Client:
Virgin Media O2
Location:
London, United Kingdom
EU work permit required:
Yes
Job Reference:
09ff4216f960
Job Views:
82
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Salary: £29,000 - £36,200 per year
For this position, you must live in one of the following postcodes: E5, E8, E9, EC1, EC2, N5, N7, N8, N1, N16, N19, N4, EC3, EC4
Join our team of Field Service Engineers (internally you’ll be known as a Field Technician) and earn a competitive salary of £29,000 plus £2,500 London Weighting Allowance, plus overtime (on average £4,700) and performance-based commission of £2,500.
We’re looking for motivated and customer-focused individuals. No prior experience is required; we will train you in all aspects of the job and provide you with a mentor, so you’ll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts.
No two days are the same, so you will always be learning and finding new challenges.
Responsibilities:
* Be the expert in installations, fixing faults and delivering great customer service
* Diagnose errors and technical problems and determine appropriate solutions
* Document processes and follow company standard procedures and protocols
* Collaborate with the technical team and share information across the organisation
The must haves:
* A UK Manual driving licence with no more than 8 points
The other stuff we are looking for:
* Be comfortable working at heights and outside in all weathers
* Someone who enjoys problem solving and finding suitable solutions for customers
* An individual who can build great relationships with customers
* An organised individual with a customer-focus, who is motivated to help others
What's in it for you:
We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters.
* A competitive salary of £29,000 plus £2,500+ On target earnings, plus a company van
* 25 days of annual leave, including your birthday
* A first-rate pension programme with up to 10% matching contributions
* The ability to buy and sell up to 5 days of leave to suit your individual needs
* Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance
* Life insurance and a healthcare plan
* Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave)
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