Business Analyst(IDAM) - 6-month contract - day rate negotiable - Hybrid working
We have an exciting opportunity for an immediately available Business Analyst (IDAM) to join us on an initial 6-month contract, with hybrid working where you must be willing to travel to our Reading office 1 day per week.
Role Overview:
The Identity Governance and Administration (IGA) Business Analyst will be responsible for gathering and documenting business and technical requirements related to the IGA workstream of the Identity and Access Management (IDAM) Programme for an IGA tool selection, implementation and service Request for Proposal (RFP) and Proof of Concept (PoC). This individual will work closely with key stakeholders across the organization, including Security, Tech, HR, and the Primark business, to define the functional, technical, and operational needs of the IGA solution.
The IGA Business Analyst will also ensure that the RFP is well-aligned with industry best practices, regulatory compliance, and organizational objectives.
The ideal candidate will have deep experience in IDAM systems, technologies, and processes, along with strong analytical and communication skills to facilitate collaboration among various teams.
Key Responsibilities:
Requirements Gathering and Documentation:
* Collaborate with stakeholders to capture business, functional, and non-functional requirements for an IGA solution.
* Conduct workshops, interviews, and surveys with business units to understand identity lifecycle management needs, access control, authentication methods, and governance requirements.
* Develop comprehensive requirements documentation, including use cases, process flows, user stories, and data mapping.
* Translate business needs into detailed technical specifications suitable for an RFP.
RFP Preparation and Coordination:
* Work with internal teams to develop and structure RFP documentation for the selection of a new IGA solution.
* Define evaluation criteria, scoring mechanisms, and metrics for vendor selection.
* Assist in creating the scope of work and high-level project timelines to be included in the RFP.
* Support the development of SLAs, KPIs, and compliance standards that will be required for the IGA solution.
Stakeholder Management:
* Communicate effectively with key business stakeholders to ensure alignment between the IGA solution and business objectives.
* Facilitate decision-making processes and conflict resolution between teams with differing requirements or priorities.
Vendor Engagement:
* Assist in conducting vendor demos, Proof of Concept (PoC), and evaluations.
* Act as a liaison to ensure vendors clearly understand the organization's needs and are responsive in providing solutions that meet those needs.
Risk, Compliance, and Governance:
* Ensure that the IGA requirements are aligned with relevant industry standards and regulatory frameworks (e.g., GDPR, SOX, HIPAA, NIST).
* Identify risks related to the current identity management process and propose mitigation strategies within the new solution.
* Partner with the security and compliance teams to incorporate governance and auditing requirements.
Skills & Competencies:
Business Analysis:
* Proven experience in gathering and documenting requirements for complex IT projects, particularly within the IDAM domain.
* Strong understanding of identity lifecycle management, role-based access control (RBAC), single sign-on (SSO), multifactor authentication (MFA), and privileged access management (PAM).
* Excellent knowledge of process analysis, workflow design, and use case development.
Communication & Stakeholder Management:
* Ability to interact effectively with technical and non-technical stakeholders.
* Strong presentation and facilitation skills for conducting workshops and meetings.
* Ability to translate complex technical concepts into easily understood business requirements.
Technical Knowledge:
* Familiarity with IDAM technologies and standards such as LDAP, SAML, OAuth, OpenID Connect, and Active Directory.
* Experience with cloud-based identity platforms (e.g., Sailpoint, Okta, Saviynt)
* Understanding of security standards, regulatory requirements, and governance frameworks in the identity management space.
Project Management:
* Strong organizational and time management skills to handle multiple tasks in a fast-paced environment.
* Experience working within Agile and Waterfall project management methodologies.
* Understanding of RFP lifecycle and vendor management processes.
Qualifications:
* Experience working as a Business Analyst, with specific experience in the IDAM domain.
* Experience working with RFPs or procurement processes in IT is highly preferred.
* Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field.
* Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Identity and Access Manager (CIAM), or Certified Business Analysis Professional (CBAP) are highly desirable.
Key Deliverables:
* Complete business and technical requirements documentation for the IGA solution.
* Structured RFP documentation including evaluation criteria, scope of work, and vendor selection guidelines.
* Gap analysis and risk mitigation strategy for existing identity management processes.
* Status reports and dashboards to track the RFP process.
Please note, to be considered for this role we can only accept candidates who are happy to work through an umbrella company, this is non-negotiable.
If the above is of interest to you then please apply and we can discuss the next steps in detail.