Customer Service Advisor
Rugby Area
Salary: Starting at £23,920 PA + Bonus
Working Hours: 9:00 AM – 5:30 PM (Monday – Friday)
Are you tired of working for a huge, faceless organisation?
If the idea of working for a business where every single person matters appeals to you, then keep reading...
Brandon Thatchers Film Services Ltd are a small but growing business in the Rugby area, providing scenery and props to the film, TV, and events industry. They are now looking for a Customer Service Advisor to help, advise, and coordinate orders from their clients.
Requirements
* A helpful and confident telephone manner
* Strong working knowledge of Microsoft Office (Outlook, Word & Excel)
* An artistic eye – you’ll often be advising on shape, colour, and texture
* A fast learner with the ability to multi-task
* A friendly and communicative team player
* Someone who takes responsibility and sees tasks through to deadlines
* Sage (accounting software) experience is a plus, but not essential
* Own transport is required, as we are not on public transport routes
Key Responsibilities
* Answer calls and emails generated by our website and client base
* Assist and advise customers on stock levels, product suitability, and shipping
* Pass orders to our installation or warehouse team
* Coordinate our Location Team, including booking accommodation and transport
* Work closely with other teams within the business to achieve targets
* Complete various administrative tasks in a busy office environment
Benefits
* Salary starting at £23,920 PA + Bonus
* Monday – Friday, 9:00 AM – 5:30 PM working hours
* Christmas bonus
* Time off during the Christmas period (deducted from annual leave)
* Statutory pension
* Due to the nature of this role, you will be required to sign an NDA (Non-Disclosure Agreement)
How to Apply
If you’re ready to join a creative and growing team, send your CV and a covering letter