My client is seeking an experienced Conveyancing Team Manager to manage a team of Property Lawyers in central Stockport.
If you’re a career-minded individual with extensive Conveyancing and people management experience, we want to hear from you!
The role
You’ll oversee the day-to-day activities of the team, ensuring the smooth running of all operations, and look after all people issues. You’ll be a role model who motivates and develops individual team members and fosters a supportive, inclusive, and positive working environment.
* This is a permanent, full-time role, Monday to Friday.
* After an initial training period, there will be the option of home working 1 or 2 days per week depending on business requirements.
Key Responsibilities
* Build a high performing team who demonstrate the company's values through coaching, mentoring and performance management.
* Demonstrate upskilling and performance improvement in team using skills matrix as a foundation and guide for performance and salary reviews.
* Demonstrate strong leadership skills.
* Apply a high level of legal knowledge in all aspects of the role and use this to upskill the team.
* Influence ways of working to benefit the department.
* Propose, implement and engage with change initiatives – feeding back to Conveyancing Team Managers and Ops Managers, cascading and embedding change into Team and Department.
* Demonstrate and evidence the company's values – be a role model and enforce the standards expected of a legal department and influence the wider team.
* Be accountable for team behaviours in line with the company's values.
* Efficiently manage any poor performance - demonstrate and document steps undertaken.
* Work collaboratively across all teams within the department to reach shared goals and objectives.
* Respond to client/service queries or complaints at the initial stages in line with the internal complaints procedure, maintain a complete and accurate file and submit reports as required.
* Build and maintain strong relationships across the business and with third parties/introducers.
* Support Senior Operations Managers in annual Salary Review process and with annual Budget process.
* Ensure compliance with company policy and procedure at all times.
* Where appropriate and as necessitated by the needs of the business undertake tasks within the operational process.
* Post completion management within the team.
* Work to and maintain Service Level Agreements.
* Monitor system work records to ensure that all work is progressed to meet productivity targets.
* Ensure workload distribution is fair, equitable and achievable to ensure optimum team performance.
* Monitor and manage individual performance, quality and productivity levels.
* Resource planning - schedule, and manage breaks, holidays, absence and training to ensure that the team is adequately resourced at all times.
* Conduct regular one to one review meetings for all team members.
* Ensure that Personal Development Plans for all team members are in place, maintained and regularly reviewed.
* Liaise with L&D Team to ensure all team members receive on-going coaching, training and development.
* Assist with recruitment of new team members.
* Facilitate and chair regular team meetings.
What you’ll need
* Extensive Conveyancing experience.
* Proven track record of successfully managing a team.
* A passion for training, coaching and mentoring.
* The drive and energy to develop and motivate a high-performing team.
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