The Head of I&T PMO is responsible for leading the I&T Project Management Office. This role drives transformation and innovation in PMO operations, simplifying bureaucracy, streamlining governance, and empowering project managers and teams. The role involves managing the multi-year portfolio of I&T projects, tracking alignment with DS Smith’s Objectives and Key Results (OKRs), and ensuring effective governance, processes, and standards are in place for managing the I&T project portfolio. Key Accountabilities & Responsibilities: PMO Leadership: Lead and inspire a collaborative community of IT Delivery Partners and project managers, fostering a culture of continuous learning, knowledge sharing, and project management excellence. Champion the adoption of industry best practices and drive innovation in project management methodologies across the federated IT community. Develop and implement robust I&T PMO governance frameworks, policies, procedures, and standards to ensure consistency and accountability. Represent I&T as a strategic partner in the DS Smith Enterprise Portfolio Management community. I&T Project Portfolio Management: Oversee and align the Objectives and Key Results (OKRs) for Group I&T with divisional IT priorities. Own and actively manage the IT project portfolio, ensuring alignment with business objectives and strategic priorities. Establish data-driven project prioritisation methods based on strategic importance, resource availability, risk assessment, and value creation. Proactively monitor, report, and intervene on project portfolio performance. Project Governance: Continuously challenge and drive improvements in the strategic alignment and deliverability of the project portfolio. Establish and enforce robust project governance frameworks, including stage gate checks. Ensure strict compliance with project management methodologies, best practices, and standards. Conduct regular project reviews, audits, and health checks to ensure adherence to standards. Develop data-driven insights into project health and performance. Stakeholder Management: Collaborate and build strategic partnerships with I&T leadership and business stakeholders. Proactively communicate project status, risks, issues, and key performance indicators to stakeholders. Resource Management: Develop and implement effective resource allocation strategies across projects. Proactively identify and address resource constraints, conflicts, and capacity challenges across the portfolio. Develop and maintain a comprehensive resource capacity plan at the portfolio level. Risk Management: Establish and embed robust approaches to identify, assess, and mitigate project risks. Develop comprehensive risk management strategies and contingency plans. Ensure project teams are equipped to effectively manage risks at the project level. Conduct regular risk assessments at the portfolio level. Performance Measurement: Define and track key performance indicators (KPIs) for project success. Implement metrics to measure project performance, PMO effectiveness, and value creation. Provide regular performance reports to senior management. I&T Delivery Lifecycle: Act as the custodian of the I&T delivery lifecycle, managing its continuous improvement. Ensure accountable ownership for all parts of the lifecycle. Publish and promote the I&T delivery lifecycle for maximum accessibility. Manage and maintain the tools and resources supporting the I&T delivery lifecycle. Adapt and evolve the lifecycle to accommodate various delivery methods. Training and Development: Establish a comprehensive training and development program for project managers. Promote knowledge sharing and best practices within the PMO and across the IT community. Stay current with industry trends and advancements in project management. Tooling: Act as IT business system lead for Planview EPPM tooling. Provide onboarding for the community of Planview users within IT. Qualifications: Bachelor’s degree in a related field, with a preference for an advanced degree. PMP or equivalent certification, along with ITIL, PRINCE2, or similar certifications. Extensive experience in IT project management and leadership within a PMO environment. To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce