Job summary We are seeking a delivery driver for 17 hours per week worked over 3 days, Mondays, Tuesdays and Wednesdays. Applicants must have a full clean driving licence. Main duties of the job The successful applicant will be responsible for safely collecting and delivering prescription medications to patients, particularly the elderly, vulnerable, and housebound. They will provide a professional and friendly service while adhering to NHS regulations and GDPR, maintaining accurate records, and following health and safety protocols. Additionally, they will plan efficient delivery routes and work with the management team to ensure the delivery vehicle is well-maintained for a reliable service. About us At Ixworth Surgery we acknowledge that village life remains distinct from that in a town. Our aim is to provide excellent 21st century medical care, whilst retaining the traditional style and personal approach of country doctoring. Ixworth Surgery is a GMS GP practice with a patient list of 9,000. It is owned and operated by 4 GP partners who are supported by Salaried GPs, Nurse Practitioners, a Respiratory Nurse Specialist, Practice Nurses and a Health Care Assistant. There is also an onsite pharmacy/dispensary. Administrative support is provided by the Practice Management team, Admin team and Reception team. Ixworth Surgery is a part of Blackbourne Primary Care Network. The practices that form Blackbourne PCN are located in West Suffolk, close by to Bury St Edmunds, and care for patients in rural communities. Date posted 17 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A0415-25-0002 Job locations Thetford Road Ixworth Bury St Edmunds IP31 2HD Job description Job responsibilities Job Title: Delivery Driver Responsible To: Dispensary Manager Job Summary: To provide a caring, friendly and efficient medication delivery service to the patients of Ixworth Surgery. Duties and responsibilities of the post: Collate dispensed prescriptions for home delivery Load van (provided by the surgery) Deliver medication to patients Other Delegated Duties Specific tasks: 1. Collate Dispensed Prescriptions for home delivery: i) Check home delivery book for required deliveries each day ii) Collate medication to fulfil delivery schedule iii) Liaise with colleagues and Dispensary Manager iv) Ensure work station is in a clean and tidy state 2. Load van: i) Load van with prescriptions to be delivered ii) Keep van in a clean and tidy state iii) Ensure van is locked at all times when unattended iv) Deliver Medication v) Deliver medication to patients home or nominated drop off site vi) Ensure medication is signed for 3. Other delegated duties: i) To undertake any other delegated duties reasonably considered appropriate to the post 4. Requirements of the post: i) Smart, tidy appearance. ii) Clean full driving license. iii) An understanding, acceptance and adherence to the need for strict confidentiality iv) An ability to use judgement, resourcefulness, common sense and tact to respond appropriately to the needs of the post v) Excellent communication skills both face to face and on the telephone vi) A flexible approach to the position in order to provide support for other team members vii) Ability to ask for help and use the knowledge of the Senior Team for support vii) To be logical, self-motivated, resourceful and attentive to detail viii) Able to use own initiative 5. Circumstances: i) Reliable ii) Able to be flexible if needed to work extra at other times 6. Contraindications: i) Being a patient with the Practice once employed 7. Working conditions i) Pleasant, airy and modern purpose built premises ii) Busy, friendly atmosphere iii) Supervision from senior team iv) Mainly administrative duties and driving. v) The surgery owns and operates an electric van for prescription deliveries. 8. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: i) Using personal security systems within the workplace according to Practice guidelines ii) Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks iii) Making effective use of training to update knowledge and skills iv) Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards v) Reporting potential risks identified 9. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: i) Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation ii) Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues iii) Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights. 10. Personal/Professional Development: i) The post-holder will be expected to participate in any training programme deemed necessary for the post, as requested by the Dispensary Manager or Surgery Management Team. ii) Participation in an annual appraisal, including taking responsibility for maintaining a record of own personal and/or professional development iii) Ixworth Dispensary/Pharmacy has an automated Robotic Pharmacy system. iv) The Dispensary/Pharmacy has a computerised patient information system. Appropriate training will be given to work with the above. 11. Quality: The post-holder will strive to maintain quality within the Practice, and will: i) Alert other team members to issues of quality and risk ii) Assess own performance and take accountability for own actions, either directly or under supervision iii) Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance iv) Participate in team meetings as required v) Work effectively with individuals in other agencies to meet patients needs vi) Effectively manage own time, workload and resources 12. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: i) Communicate effectively with other team members ii) Communicate effectively with patients and carers iii) Recognize peoples needs for alternative methods of communication and respond accordingly 13. Contribution to the Implementation of Services: The post-holder will: i) Apply Practice policies, standards and guidance as per ii) Discuss with other members of the team how the policies, standards and guidelines will affect own work 14.Terms of service i) Membership of the NHS Pension Scheme ii) Salary paid monthly directly into bank account This job description is not intended to be exhaustive and may be amended to meet the future needs of the practice Job description Job responsibilities Job Title: Delivery Driver Responsible To: Dispensary Manager Job Summary: To provide a caring, friendly and efficient medication delivery service to the patients of Ixworth Surgery. Duties and responsibilities of the post: Collate dispensed prescriptions for home delivery Load van (provided by the surgery) Deliver medication to patients Other Delegated Duties Specific tasks: 1. Collate Dispensed Prescriptions for home delivery: i) Check home delivery book for required deliveries each day ii) Collate medication to fulfil delivery schedule iii) Liaise with colleagues and Dispensary Manager iv) Ensure work station is in a clean and tidy state 2. Load van: i) Load van with prescriptions to be delivered ii) Keep van in a clean and tidy state iii) Ensure van is locked at all times when unattended iv) Deliver Medication v) Deliver medication to patients home or nominated drop off site vi) Ensure medication is signed for 3. Other delegated duties: i) To undertake any other delegated duties reasonably considered appropriate to the post 4. Requirements of the post: i) Smart, tidy appearance. ii) Clean full driving license. iii) An understanding, acceptance and adherence to the need for strict confidentiality iv) An ability to use judgement, resourcefulness, common sense and tact to respond appropriately to the needs of the post v) Excellent communication skills both face to face and on the telephone vi) A flexible approach to the position in order to provide support for other team members vii) Ability to ask for help and use the knowledge of the Senior Team for support vii) To be logical, self-motivated, resourceful and attentive to detail viii) Able to use own initiative 5. Circumstances: i) Reliable ii) Able to be flexible if needed to work extra at other times 6. Contraindications: i) Being a patient with the Practice once employed 7. Working conditions i) Pleasant, airy and modern purpose built premises ii) Busy, friendly atmosphere iii) Supervision from senior team iv) Mainly administrative duties and driving. v) The surgery owns and operates an electric van for prescription deliveries. 8. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: i) Using personal security systems within the workplace according to Practice guidelines ii) Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks iii) Making effective use of training to update knowledge and skills iv) Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards v) Reporting potential risks identified 9. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: i) Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation ii) Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues iii) Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights. 10. Personal/Professional Development: i) The post-holder will be expected to participate in any training programme deemed necessary for the post, as requested by the Dispensary Manager or Surgery Management Team. ii) Participation in an annual appraisal, including taking responsibility for maintaining a record of own personal and/or professional development iii) Ixworth Dispensary/Pharmacy has an automated Robotic Pharmacy system. iv) The Dispensary/Pharmacy has a computerised patient information system. Appropriate training will be given to work with the above. 11. Quality: The post-holder will strive to maintain quality within the Practice, and will: i) Alert other team members to issues of quality and risk ii) Assess own performance and take accountability for own actions, either directly or under supervision iii) Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance iv) Participate in team meetings as required v) Work effectively with individuals in other agencies to meet patients needs vi) Effectively manage own time, workload and resources 12. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: i) Communicate effectively with other team members ii) Communicate effectively with patients and carers iii) Recognize peoples needs for alternative methods of communication and respond accordingly 13. Contribution to the Implementation of Services: The post-holder will: i) Apply Practice policies, standards and guidance as per ii) Discuss with other members of the team how the policies, standards and guidelines will affect own work 14.Terms of service i) Membership of the NHS Pension Scheme ii) Salary paid monthly directly into bank account This job description is not intended to be exhaustive and may be amended to meet the future needs of the practice Person Specification Skills Essential Clean full driving license Confidentiality Basic literacy skills Basic computer knowledge Desirable Experience in delivery skills Experience in working with general public Knowledge of local area. Personal Attributes Essential Good communicator (verbal & written) both upwards and downwards Numerate and IT literate Ability to work autonomously and initiate / self-direct own workload. Evidence of team working Ability to relate to the interviewing team and exhibits personality to match culture of Practice Desirable Checkable employment history > 3 years Evidence of organisational skills. Evidence of recent self-directed learning or development. Evidence of job stability Ability to work ideal hours as stated and flexibility to cover adhoc hours Person Specification Skills Essential Clean full driving license Confidentiality Basic literacy skills Basic computer knowledge Desirable Experience in delivery skills Experience in working with general public Knowledge of local area. Personal Attributes Essential Good communicator (verbal & written) both upwards and downwards Numerate and IT literate Ability to work autonomously and initiate / self-direct own workload. Evidence of team working Ability to relate to the interviewing team and exhibits personality to match culture of Practice Desirable Checkable employment history > 3 years Evidence of organisational skills. Evidence of recent self-directed learning or development. Evidence of job stability Ability to work ideal hours as stated and flexibility to cover adhoc hours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Ixworth Surgery Address Thetford Road Ixworth Bury St Edmunds IP31 2HD Employer's website http://www.ixworthsurgery.co.uk/ (Opens in a new tab)