About The Role
We have a fantastic opportunity for a Service Manager to join the Sunbelt Rentals Team.
In the role of Service Manager you will assist the Service Centre Manager to manage all areas and aspects of a busy Service Centre, driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved. You will be responsible for:-
1. Supporting with the management of the Service Centre team in line with Company policies to maximise the performance of the Service Centre
2. Ensuring compliance with Company’s contract administration procedures
3. Coaching and motivating employees to get the best from your team and deliver an excellent service to all customers
4. Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines
5. Ensuring that the quality of customer care/service and products provided reflect the highest levels of excellence
6. Deputise in the absence of the Service Centre Manager
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About You
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.
To be considered for the Service Manager role, we’re looking for someone who has the following experience and attributes:-
7. Previous experience in a supervisory role, preferably in a fast-paced environment would be advantageous
8. Excellent communication and organisational skills
9. Computer literate. Working knowledge of Microsoft Office
10. Good understanding and experience of managing Health and Safety practices at work
11. Self-motivated with the drive to succeed and to high quality standards
12. Full driving licence.