We are looking for an enthusiastic and experienced School Administrator – Receptionist to join the team at Leiths on a full time basis.
The purpose of this role is to provide a professional and friendly first point of contact, both in person and by ensuring phone calls and emails to Leiths are answered quickly and with friendly efficiency. This person will also provide administration for the Diploma course, office equipment and general administrative support.
If you would like to apply for this role, please send a covering email explaining your interest in the role and your CV and/or complete application form to jobs@leiths.com .
We look forward to hearing from you!
Leiths is committed to safeguarding and promoting the welfare of young people and expect all staff to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post including online checks, checks with past employers and the Disclosure and Barring Service.
Job Description
Hours of work: 8.45am – 5pm Monday to Friday; Occasional Saturday/Evening
Full time / part time: Full Time
Location: Leiths School of Food and Wine
Closing Date: 14th November 2024
MAIN PURPOSE OF THE JOB
The purpose of this role is to provide a professional and friendly first contact, both in person and ensuring phone calls an emails to Leiths are answered quickly and with friendly efficiency. This person will also provide administration for the Diploma course, office equipment and general administrative support.
KEY WORKING RELATIONSHIPS
Reporting to: Events and Operations Manager
Key working relationships within School: Director of Diploma, Head Teacher, Admissions and Recruitment Manager, Academy Operations Manager, Students, Teaching staff
MAIN RESPONSIBILITIES
Reception Duties
* Provide a welcome to students and visitors to Leiths – ensuring all visitors are signed in following the GDPR and Safeguarding requirements
* Answering the phone swiftly and efficiently – Checking voicemail messages and managing mailbox.
* Answer or forward ‘info@leiths’ inbox emails
* Managing the school diary
* Dealing with the post, deliveries, mail outs- organising couriers
* Working with Buyer and Facilities Manager to manage garage use – monitoring car park activity, ensure deliveries are stored in a suitable accessible place, clearly labelled and the area generally kept tidy
* Overseeing visual presentation of ground floor areas and reception area
School Administration Duties
* Manage office equipment: allocation and setting up of laptops, printer contract, phones, franking machine
* Managing stock – accurately logging sales on sage and excel as well as ordering/replenishing (e.g. Stationery/Aprons/tea/coffee/student uniform) – Stock take at the end of each month
* Monitoring and re-ordering Leiths branded bags, certificate paper, mugs, branded stationery, staff name badges
* Providing administrative support to the Events and Operations Manager, Academy Operations Manager.
* Working with the Director of the Diploma on general Diploma administration: e.g attendance, uploading additional resources onto Google Classroom.
* Work with teaching team to produce Diploma recipe packs and resources.
* Updating information on student noticeboards as necessary.
* Work with Director of Diploma and Events & Operations Manager on students end of course
marks/exam/certificates.
* Printing Diploma certificates. Provide replacement certificates for students on request.
* Produce termly student mark reports and professional feedback report for Director of Diploma
* Collating and printing tasting sheets for wine classes, along with handling, checking and storing of wine
deliveries for courses
* Preparing for the start of term/course: Allocating lockers, aprons/books/files.
* Maintaining and updating student accommodation information
* Providing knife carrying letter to students upon request
General
* Attend Leiths Open House or other promotional events as required
* Provide assistance to Senior Leadership Team where required.
* Respond in person, by telephone or email to staff, students, visitors in a professional and customer
focused manner
* Provide a courteous and knowledgeable point of contact for people both within and outside Leiths
responding in person, by telephone or email to staff, students and visitors
* Comply with all relevant School policies and procedures including Health and Safety and Child Protection
To deliver services effectively, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to here.
This position requires a Disclosure and Barring Service (DBS) check, which will reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances subject to Leiths’ overriding obligation to protect the students in its charge and the safety of Leiths’ staff.
All staff have a responsibility and duty of care to safeguard and promote the welfare of pupils. Staff must be aware of the systems within Leiths which support safeguarding and must act in accordance with the School’s Safeguarding & Child Protection policy and Code of Conduct. Staff will receive appropriate child protection training which is regularly updated.
PERSON SPECIFICATION
Knowledge Excellent IT knowledge of MS Word, Excel, PowerPoint, Outlook in a professional environment.
Skills Demonstrable organisational skills with experience of prioritising own workload and help others. Good, accurate typing skills using a computer keyboard, with the minimum acceptable speed of 60 WPM with 85% accuracy.
Relevant Experience A minimum of 2 years within an Administrative or Reception role, preferably within an educational context. Previous experience within a Higher Education setting.
Education, Qualifications and Training Educated to A Level standard or equivalent, in English and Maths. Prior experience of Sage and creating invoices.
Values and personal attributes A professional, calm, friendly approach to students and staff.
Highly organised.
Accuracy and meticulous attention to detail.
A willingness to take initiative. Knowledge or personal interest in food and drink.
Applicants are required to submit these two forms when applying for a post with us.
All candidates must read the school’s policies before applying for a position within the school.
Providing exceptional culinary skills for life
Leiths School of Food and Wine Ltd
16-20 Wendell Road
London, W12 9RT
United Kingdom
#J-18808-Ljbffr