Department: Vertus ______________ Company: Vertus Residential Management Limited ______________ Reporting to: General Manager - Vertus Edit Aparthotels Our Culture and Values: Working at Canary Wharf Group means working for a forward thinking, collaborative team. We hire staff who strive to make a difference and achieve the highest standards. Everyone is empowered to make a difference and our ethos encourages everyone to think like an owner. Our business puts our customers and people at the heart of everything, we work to meet their needs and exceed expectations. Our mission is to empower our people, engage our communities and create sustainable places. Our values help us achieve exceptional results: Excellenc e: Commit to achieving the best with integrity Collaboration: Make use of our vast experience and knowledge to work effectively together Engagement: Develop our people, our communities, our stakeholders and our suitable environment and be exceptional while respecting others Ownership: Take responsibility and pride in what we deliver. Everyone has the opportunity to make a difference. Innovation: Embrace change and encourage innovation Job Summary: Vertus are looking to recruit experienced Facilities Manager to join our dynamic team at 3 & 15 West Lane with 378 Studios across two buildings in Canary Wharfs Private Estate. Vertus Edit is the new Aparthotel brand by Vertus, part of Canary Wharf Group. The Facilities Manager will oversee all aspects of the property’s maintenance, repair, and upkeep to ensure a high standard of safety, functionality, and appearance. This role will involve managing a team of technicians, coordinating with external contractors, and ensuring compliance with all relevant health and safety standards. The Facilities Manager will play a key role in the successful launch and ongoing operations of the aparthotel, ensuring that all mechanical, electrical, and plumbing systems are well-maintained and operational. If you thrive in fast-paced environments, and enjoy the challenge of setting up a new property while building brand awareness across segments, then this is the role for you Annual Salary: £50,000 Closing Date: 29th November 2024 Main Responsibilities: Pre-Opening Responsibilities : Develop and implement a comprehensive maintenance plan for the new property. Witness the testing, and commissioning of all building systems, including HVAC, plumbing, electrical, fire safety, and security systems, as well as the handover of the buildings. Set up and manage a preventive maintenance schedule to ensure optimal performance and minimize downtime. Establish relationships with key suppliers, contractors, and service providers for ongoing maintenance needs. Hire, train, and manage a team of maintenance staff, ensuring they are prepared for the opening and ongoing operations. Ongoing Responsibilities : Ensure the property is kept in excellent condition, including common areas, guest rooms, back-of-house areas, and exterior grounds. Respond promptly to guest and operational maintenance requests and ensure timely resolution. Monitor and manage maintenance budgets, including inventory control, purchase orders, and cost-saving initiatives. Direct supervision of engineers, including recruitment and monitoring of on-going performance, authorisation of leave, pay, benefits and disciplinary procedures. Ensuring all Health and Safety obligations and duty of care are met effectively and that all routine checks are in place and carried out (to include regular auditing and setting of SLAs). To ensure compliance with the Building Safety Act throughout the day to day management and operations of all buildings. Ensuring all onsite team members are trained with regards to Health and Safety specific to each facility. This should include performing adhoc audits & reviews of team members conduct whilst performing their various duties. Ensure the effective monitoring and record keeping of all PPMs. Direct report cover when needed. Coordinate with external contractors for specialized repairs, upgrades, and projects, ensuring quality control and adherence to timelines. Keep accurate records of maintenance activities, equipment, and parts inventories, and generate reports for management as needed. Implement energy-saving and sustainability initiatives to reduce operational costs and environmental impact. Collaborate with other departments (Housekeeping, Front Office, etc.) to ensure seamless guest service and support operational efficiency. HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL RESPONSIBILITIES All Staff are required to follow the Canary Wharf Group plc (CWG) Environmental Policies for minimisation of waste and effective energy management as defined in the CWG Environmental Manual and associated documents. QUALITY MANAGEMENT RESPONSIBILITIES All staff are required to comply with CWG Quality Management System requirements detailed within the Company Quality Manual & Policies, and to ensure that all Procedure; Plans and Forms within SharePoint are effectively implemented to meet the set ISO 9001 Quality Management Standard. What We Require of You: Proven experience as a Facilities Manager or similar role, preferably in the hospitality industry (hotels, aparthotels, serviced apartments, etc). Strong knowledge of building systems (HVAC, electrical, plumbing, fire safety, security systems, etc.). Relevant certifications in building maintenance, HVAC, electrical, or plumbing systems is preferred, not essential. Excellent leadership and team management skills, with experience in recruiting, training, and supervising staff. Solid understanding of health and safety regulations and experience in conducting risk assessments and audits. Ability to manage budgets, negotiate contracts, and oversee external contractors. Exceptional problem-solving skills and attention to detail. Strong organisational and time management skills, with the ability to prioritise tasks effectively. Good communication skills, both written and verbal, with the ability to interact professionally with guests, staff, and contractors. Availability to work flexible hours, including evenings, weekends, and on-call as required. What We Offer: Diversity and Inclusion: We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working: As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent. Learning and Development: At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth. Other Benefits: We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs. If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online. Early applications are encouraged as we reserve the right to appoint at any point.