Job Purpose: The Central Billing Team Leader is responsible for ensuring that invoicing is completed in a timely and accurate manner, specifically in relation to intercompany pass-through invoicing and certain external customer service invoicing. You will ensure that the correct invoicing process is followed for our customers, in order that our invoices are paid in a timely manner. You will be the first line of escalation for customers and colleagues, to ensure that accurate sales ledger invoices for services provided are raised in a timely basis, meeting deadlines as appropriate. You will take the lead on resolving any direct queries and communicate to relevant parties on updates and resolution. A critical element of the role is pass-through invoicing, which is a process where one legal entity performs the service but it is billed by a central legal entity. A key part of the role is ensuring the timely reconciliation of intercompany balances and transactions and putting in place and monitoring transactional processes and controls. This role will also initially establish processes and controls in this newly created role, to ensure standardised approach across the Group. Key Accountabilities (major end results the job is expected to achieve): Although key accountabilities will vary over time, the main current ones are outlined below: Responsibilities: To ensure that all entities process intercompany and pass through invoices in a timely and accurate manner, and escalate when expectations are not met Accurate billing of specific service related revenue to external customers, liaising closely with Operational teams, including Clarity system invoicing process To ensure correct coding of invoices, in particular for intercompany related, to ensure financial accounting principles are followed and accurately reflect revenue taken by the trading Divisions Reconcile all associated intercompany ledgers each period, ensuring counterparty confirmations, with timely follow up of any variances To actively liaise with Operational teams to ensure all invoice accruals (accrued income) are kept to a minimum and invoiced to client within agreed timescales Work closely with operational teams and credit/collections to ensure disputes, issues and queries are properly and timely managed and resolved Building relationships with customers to ensure invoices and credits are generated to customer’s expectation. This includes processes around consolidated invoices, portals and being involved with the on-boarding of new customers Work closely with Credit Control and Billing teams to ensure invoice accuracy, improve cash flow and identify process failure Set up and establish intercompany processes and controls with support from Group Finance SSC Manager Establish key KPIs and then monitor against these Supporting Group Finance on customer rebate calculations and process Future Development: Identification of efficiencies for future ways of working, implementing new processes where required or re-visiting current policies/processes to align with business needs Continually focus on process improvement enabling timely billing practices and reaching monthly billing targets Support on ad-hoc projects and process improvements Leadership: Responsibility for driving accuracy standards across the team Line management responsibility of a team of Billing Specialist(s) Support in technical expertise and on the job training for team members Stakeholder management - building excellent relationships with clients and customers to process accurate and timely bills Oversee daily workflow to ensure that all processes work seamlessly and are completed efficiently within deadlines Provide daily management, guidance and support to team members Work closely with the Group Finance SSC Manager to further develop skillset and knowledge and provide necessary cover in times of absence