Fraud Investigator - Household Claims
Locations: Leicester or Bexhill (hybrid) with flexibility on office attendance.
Welcome to Hastings Direct
We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We provide insurance for over three million customers and are proud of the journey we're on as a company.
Job Details
* Conduct new reviews of newly identified claims of concern and provide guidance to the wider claims teams.
* Conduct investigations on claims suspected of fraud, including desktop investigations and formal interviews.
* Conduct intelligence and desktop investigations using various systems.
* Serve as a technical referral point for Home Claims Handlers in fraud identification.
* Support the design of relevant fraud processes.
* Help deliver a market-leading fraud defense for Home Claims.
Skills We Would Love You To Have
* Strong technical claims understanding and familiarity with the end-to-end claims journey.
* Strong technical fraud background or experience in household or property claims.
* Ability to make decisions, challenge the status quo, and communicate effectively with a varied audience.
What We Offer
Join us and you'll find a different way of doing things. We focus on getting it right for our colleagues, customers, company, and community. In return, we'll provide support, training, development, recognition, and rewards.
Regrettably, we are unable to offer sponsorship for this role.
Reward
Salary: Attractive salary based on experience (annual pay reviews).
Flexible Working: We champion a flexible and hybrid working approach.
Competitive Bonus Scheme: All colleagues are eligible for our annual performance bonus.
Physical Wellbeing: We fund our colleagues to claim against everyday healthcare through our healthcare cash plan.
Financial Wellbeing: Life assurance cover, pension contribution match up to 10%, and an award-winning package including discounts and cashback.
Mental Wellbeing Programme: Support for mental health including a mental health app and 24/7 assistance programme.
There's more! 25 days annual leave plus bank holidays, access to private healthcare, dental plans, and more.
Hastings Group is an equal opportunities employer. We welcome applications from all suitably skilled persons regardless of their background. #J-18808-Ljbffr