As a Housekeeping Manager, you will play a pivotal role in creating unforgettable moments for our guests by ensuring the highest standards of cleanliness and comfort throughout our hotel by leading a fantastic team of Housekeeping Supervisors, Team Members, Public Area Cleaners and Linen Porters., Passion for Excellence: In line with legislation and the hotel's policies and procedures, you will understand, implement, and guide the team to uphold the highest standards of legal compliance regarding health and safety, cleanliness, and hygiene. You will minimize potential hazards and risks to staff and guests while ensuring a comfortable and welcoming environment throughout the hotel.
Supervision and Employee Relations: Working closely with the Housekeeping Supervisors, you will oversee the Housekeeping team and the daily operations, motivating and coaching all the individuals in providing an extraordinary experience for our guests. Your excellent leadership skills will guide and support the team in thriving in their role through regular catch ups, appraisals and further development in their roles.
Collaboration: You will lead the Housekeeping function and work closely with the Head of Departments such as Reception Manager and Maintenance Manager, where your excellent teamwork and joint goal of obtaining maximum customer satisfaction will create a magical stay for each of our guests where they feel home away from home.
Hotel Representation: You will encourage all Housekeeping team members to complete every task with pride, maintaining a well-kept and organised environment, ensuring all housekeeping duties are performed to the hotel's highest standards and expectations. Creating enchanting spaces throughout the hotels restaurant, meeting spaces and bedrooms where every moment feels like a peaceful escape.
Prior experience in a Housekeeping Manager role or similar may be beneficial but not essential as full on the job training will be provided.
Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.
A drive to work as part of a team to exceed expectations and promote the hotels brand and services.
Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.
We have a fantastic new vacancy for a Housekeeping Manager at Courtyard by Marriott Inverenss Airport
Courtyard by Marriott Inverness Airport is a 130 bedroom hotel established in 2020. Situated on the doorstep of Inverness Airport, we aim to provide a comfortable and relaxed enviornment throughout the bar/bistro, one meeting room and a gymnasium. Courtyard by Marriott Inverness Airport is managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.
Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
Enhanced benefits for all employees - including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge.
Employee / Friend & Family discounts on hotel stays and dining.
Vibrant and inclusive work environment with a diverse team.
Employee recognition programs to celebrate your achievements.