Salary up to £28,738 (depending on experience) Trainee £24,897 pro rata
Interviews will take place on 21 February 2025.
About the role
We are looking for a Debt Adviser or Caseworker to deliver one-off, emergency, and ongoing debt/money advice to our clients. It's a rewarding job supporting residents and their families with debt-related issues to become more financially resilient and independent.
Full training will be given to existing Debt Advisers who are looking to work at caseworker level.
Key Responsibilities
1. Deliver debt advice and/or casework.
2. Manage your own workloads and prioritize tasks.
3. Communicate clearly and effectively face-to-face, in writing, and over the phone.
Minimum Requirements
You will have:
1. Experience of delivering debt advice and/or casework, or current experience as an Adviser at Generalist help level with a willingness to train as a Debt Adviser/Caseworker.
2. Strong IT skills.
3. Current experience delivering advice with minimum supervision, and a working knowledge of the debt advice process.
We will also be willing to fund training to gain the IMA Certificate in Money Advice Practice for the right candidate.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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