As a key member of our business support team, you will play a pivotal role in driving the strategic direction and daily operations of the directorate. Your responsibilities will encompass a wide range of activities, from supporting senior management in strategy formulation to ensuring the smooth execution of day-to-day tasks. You will collaborate closely with senior colleagues across various departments to facilitate the delivery of Ofgem's objectives, ensuring alignment with agreed strategies, policies, and priorities. Your role will involve regular engagement with our Finance Business Partner, Talent Acquisition team, HR, and other stakeholders to monitor staff movements, financial spend, and other critical data. This information will be essential for management meetings and decision-making processes. Additionally, you will provide key information and support to the Director and Senior Leaders, undertaking and delivering on ad hoc tasks as required. Your contributions will be vital in ensuring the directorate's success and in delivering high-quality service to all stakeholders. Person specification Essential Criteria • Strong interpersonal skills with the ability to communicate confidently at all levels and establish a strong rapport with all staff including senior leaders, both internally and externally, using diplomacy, tact and influencing. (Lead). • Excellent analytical skills, ability to multi-task and remain calm when working in a fast-paced environment, with a patient and logical approach to analysing information effectively to solve problems. • Proven track record of working with teams at all levels, able to deliver on taskings to a high standard and to time, aligning with strategic priorities where necessary. • Exceptional attention to detail and organisational skills with proven ability to proactively identify priorities and actions efficiently and effectively without supervision. • Understanding of risk and issue management. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Communicating and Influencing Making Effective Decisions Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: Please refer to the Candidate Pack attached for full details. Benefits Alongside your salary of £34,123, OFGEM contributes £9,885 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working, flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will also be asked to provide a 1250 word 'supporting statement' evidencing how your experience meets the essential and desirable criteria on the attached role profile. Please ensure you demonstrate clearly how you meet each of the person specification criteria. Shortlisted candidates will be invited to interview where they will be assessed using behaviours-based questions and a selection of technical questions specific to the role. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .