We are seeking an experienced Project/Sales Support Engineer to plan, execute, and complete engineering projects in the Cathelco/HEM Water Systems sector. This role includes coordinating with cross-functional teams, managing project resources, ensuring timely delivery within budget and quality standards, and providing expert technical support to project teams and clients. A strong understanding of commercial considerations is essential.
Key Responsibilities
* Project Planning and Management:
o Develop comprehensive project plans, including scope, schedule, budget, and resource allocation.
o Monitor project progress, identify potential risks or issues, and implement corrective actions to keep projects on track.
o Coordinate with various teams to ensure project objectives are met.
* Technical Oversight and Support:
o Provide technical guidance to project teams and clients, including troubleshooting and resolving engineering challenges.
o Ensure compliance with engineering standards, codes, and regulations.
o Review and approve engineering drawings, specifications, and calculations.
o Serve as a technical expert for project teams and clients, offering support to the Spares Department.
* Commercial Awareness:
o Understand the commercial impact of project decisions and implement cost-saving strategies.
o Negotiate favorable terms with suppliers and contractors.
o Support business development by identifying new project opportunities and improving Spares Department processes.
* Client Communication:
o Maintain strong client relationships, ensuring satisfaction and providing technical support as needed.
* Change Management:
o Manage changes to project scope, schedule, or budget, assessing impacts and implementing adjustments.
* R&D, Quality & Documentation:
o Assist in product development tasks to enhance the product portfolio.
o Maintain and improve core documentation to meet client requirements.
o Monitor and uphold product quality standards.
Qualifications
* Education: Degree in engineering or a related field OR equivalent industry experience.
* Experience: Minimum 5 years of experience in project engineering or a similar role, with a proven record of technical support and commercial awareness.
* Skills:
o Strong project management skills (planning, scheduling, budgeting).
o Technical expertise in engineering principles and practices.
o Excellent communication and interpersonal skills.
o Strong problem-solving and decision-making abilities.
o Commercial acumen and understanding of business operations.
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