To deliver effective and efficient IT solutions, based on understanding of the business and technical knowledge, that contribute to the continuous improvement of business processes, and to identify and advise on potential areas of improvement in business processes for the optimal use of IT applications. Particular attention will be to enhance and optimise the use of our Infor ERP, with multiple cross-functional initiatives in flight or starting, so ERP experience and adopting best practices is key to the role. Benefits of the Business Analyst 35 holidays per year Generous pension scheme up to 16% combined contribution Life assurance and income protection Access to onsite Occupational Health services Career progression, support, and development The Role of the Business Analyst Preliminary Investigations Conduct preliminary studies to draw insights into areas of improvement in business processes and information structures that may be achieved through the implementation of new IT solutions Maintain internal and external contacts (clients, agencies, production companies, visionaries) for investigations or studies for business process improvement Analyse business issues in relation to IT to identify strengths and weakness of IT related processes Prepare and provide summaries of the results and conclusions of project work in line with departmental report writing standards. Present preliminary investigations. Business Case Development Assist project managers with the preparation of business cases to enable decision makers to take informed decisions about implementing new IT solutions. The business analyst will assist the project manager: Assist in the develop organisational design, processes and technology roadmaps Match the solution with customer processes, IT principles and policies Validate the solution with infrastructure architects for the ease of implementation and evaluate the risks involved in implementation Continuous improvement Support projects to improve IT solutions to optimise and make the business processes more effective and efficient Track new developments, changes, innovations and trends in business processes and related areas, by taking part in various consultation bodies within and outside of Liberty Steel Identify improvement opportunities in relation to business processes Formulate advice in line with IT policies. Deployment advice Provide advice on deployment and implementation to managers, project managers and technicians to ensure that business processes supported by IT are optimised. Monitor new business/IT capabilities to take into account for future developments. Advise on feasibility and sustainability of business IT solutions on a need basis Support specialists working on issues at various levels. Project Management Participate in managing implementation projects so that improvements and innovations in systems and business processes are realised by the business Support other in preparing and defining the project roadmap / plan Control and own project work through all stages of the project, reporting to the project manager as appropriate, and recommending changes in project direction and resourcing where appropriate. Ensure timely and accurate completion of each project/assignment with an assessment of the relevant project elements, to ensure the end results effectively comply with the specifications. Business Architecture Design the business architecture for new/modified business processes in a model-based representation based on which the information architecture can be designed. Maintain understanding of business processes and models for Speciality Steels and similar industrial companies as well as industry best practices Assist the development of a coherent vision for the desired information services to support the business processes and design the most appropriate IT solution. Business Interactions Interact with internal project contacts and develop working relationships across all organisational levels and departments as appropriate for the scope of the project.This will include active participation in meetings to clarify project requirements, request information and present project results and recommendations. Work with the project manager in order to update progress, seek guidance and make proactive contributions. Conduct preliminary investigations and track new developments with input from external contacts such as clients, agencies, production companies and visionaries. ERP Expertise: Knowledge of business processes and best practises within an ERP application preferably Infor. Technical Expertise: Knowledge of business processes in the solutions domain area, knows business and local operations and its related supporting systems Language & culture: Good knowledge of English. Knowledge of various cultural differences across Europe is also preferable Education: Educated to honours degree standard or equivalent professional qualification. Strong ERP skills across multiple functions to help determine best practice solutions to drive business improvements Strong analytical and problem-solving skills to be able to quickly understand business processes and how best they might be improved by IT support. Good presentation and communication skills. Influencing and relationship management skills. Portfolio and project management skills. Learning, innovation & excellence - able to identify best practices and achieve high standards, confirmed through benchmarking. Knowledge Skills and Experience required of the Business Analyst Customer first - Driven by the need to understand and meet the expectations / requirements of customers, both internally and externally. Proactively builds strong relationships across the customer network. Personally builds / maintains strong relationships across the customer network. Managing change - Develops a shared vision and strategy for change. Delivers change whilst managing the interface between day to day and improvement projects. Tenacious in the pursuit of change goals Problem solving & decision making - Defines problems, systematically gathers and analyses data, identifies cause & effects and establishes root causes & achievable solutions. Makes good and timely decisions. Drive for results - Is passionate about and perseveres in the pursuit of challenging stretch goals. Demonstrates energy, drive and enthusiasm when striving to accomplish and improve results. Interpersonal effectiveness- Flexible use of accomplished interpersonal behaviours that facilitate in building trust and engagement amongst others whilst reducing the opportunity for conflict. Willing and able to handle difficult conversations in a positive manner. The Working Pattern of the Business Analyst Monday to Friday 8 am - 4 pm ADZN1_UKTJ