SENIOR CRM MANAGER UP TO £70,000 BONUS HYBRID - LONDON - 2/3 days a week in the office THE COMPANY This well-known retailer in the UK is becoming more and more data-driven, and they are now looking for a Senior CRM Manager as part of this growth THE ROLE As a Senior CRM Manager, you can expect to be involved in the following: Leading a team of 3 to set CRM strategies Working on driving customers to the store and increasing loyalty Driving value from customers across the whole customer lifecycle Taking responsibility for the tracking of customer targets Work cross-functionally to support their commercial plans via CRM activities Adopt a data-centric approach to CRM Review and relaunch the business' loyalty proposition YOUR SKILLS AND EXPERIENCE Experience in the retail space is a plus Experience leading teams and delivering commercial value is required Strong personalisation experience is needed Loyalty programme experience is a must have Hands on experience with Braze is a plus BENEFITS Salary up to £70,000 Hybrid working Great experience to lead a brilliant team How to apply Express your interest by sending your CV to Theo via the apply link on this page