Trainee Service Advisor
Salary: £24,000- £26,000 DOE + £30k Annual expected earnings for this trainee customer service position
Hours: 8am - 6pm Monday to Friday + breaks, 1 in 3 Saturday mornings 9am - 1pm (soon to increase to 1 in 4, paid as overtime)We are currently advertising on behalf of an Automotive well-established, award-winning Motor Trade Dealership who are currently recruiting for a Trainee Service Advisor to assist in their busy Service Department in the Epsom area.
Our Motor Trade Client is seeking a Trainee Service Advisor who is high performing and can provide only the best level of customer service.
Their minimum requirements for a Trainee Service Advisor are as follows:
A customer-focused individual with a great attitude and a desire to learn
Excellent communication and organisational skills
Enthusiasm for the automotive industry (no prior dealership experience required)
A passion for providing top-tier customer service and working as part of a teamAs a Trainee Service Advisor with our Client you will be expected to:
Provide exceptional customer service both in-person and via phone
Assist with the coordination of vehicle servicing and repairs
Communicate with customers about vehicle updates, repairs, and additional work required
Handle inbound customer inquiries and manage call-backs
Assist with parts ordering, vehicle check-out preparation, and customer follow-up
Support the team with complaint resolution and adm...