FM Consultant- Facilities Management Services
* Full-time
At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society.
Every day we help our clients deliver ambitious and highly technical projects in over 118 offices and 47 countries worldwide. Our support to the Healthcare sector is increasing and our team is growing in both size and capability. Our Strategic Estates and Business Case offer within consulting provide a unique management consultancy capability to our partners.
As one of the world's leading providers of Consulting services to the Real Estate, Natural Resources, Infrastructure and Defence sectors, Turner and Townsend provide the perfect environment for exceptional candidates to both thrive and develop in an evolving and exciting industry.
Turner & Townsend can provide you with:
* Access to commissions where you will work with both FTSE 250 companies and large public sector institutions.
* Interaction with client stakeholders from operational to executive levels.
* Work and training to provide you with experience and qualifications.
* Opportunities to work within key locations in the UK and across the globe.
* Experience working with high calibre colleagues who will support and help you grow within the business.
Our FM team help our clients to optimise their facilities management services; from aligning the FM strategy with that of their business, through the development of operational structures and processes to the procurement of the best possible supply chain supported by efficient and effective performance management and benchmarking tools.
Our services include:
* Strategic and operational reviews.
* FM procurement and service definition.
* Performance measurement.
* FM audits and health checks.
* Technical FM advisory support.
* Operational and minor works project support.
* Operational readiness, mobilisation and FM design reviews.
We are seeking individuals with a keen interest, experience and knowledge in Facilities Management procurement, benchmarking, contract and performance management. Additional experience in building construction, FM operations, operational readiness and service mobilisation would also be of benefit.
The role can be based in any of our UK based offices, but the individual must be flexible in terms of working location, overnight stays may be required in the long term, and there is a requirement to work across the UK and beyond when this arises.
Responsibilities and behaviours
* A cooperative team member supporting senior team members in the successful delivery of projects.
* Capable of independently completing tasks and activities and taking responsibility for your own time management and ability to work towards overall project timescales and potentially tight deadlines.
* Expected to support senior team members in business generation activities where required, such as bid writing and developing marketing material.
* Able to apply FM industry best practice to all elements of the role.
* Capable of building strong, professional client relationships and identifying and resolving client’s issues.
* Able to analyse information quickly and efficiently, choose or recommend from a range of options and make decisions where the parameters are unclear and judgement needs to be exercised.
* Aside from accepting personal responsibility for the quality and commercial delivery aspects of your work you will be expected to develop skills and share knowledge within the whole consulting practice.
* Expected to work within any of the consulting practices where your professional skills and experience add value.
As an FM Consultant you have an understanding of the following competencies:
* Undertaking Strategic FM Reviews.
* Procurement of FM Services.
* Benchmarking of FM services.
* FM operational support.
* FM contract and performance management.
* Writing of service specifications, key performance indicators and other contract documents.
* Understanding of Lifecycle & Whole Life Costs.
* Delivering Operational Readiness & Mobilisation.
Education, Qualifications & Experience
* Ideally degree qualified or equivalent qualification in a related subject or appropriate industry experience.
* Minimum of 2 years’ experience in an operational role or 1 years’ experience in a consultancy role.
* Proficient and experienced in using MS office software including Outlook, Excel, Word, PowerPoint, Project and Visio.
Turner & Townsend is a leading global property consultancy, with around 3,000 employees in the UK and over 6,000 globally. We are a growing organisation with high ambitions and recently ranked number 1 in the Times PWC Top Track 250. This is a dynamic and innovative company, quick to respond to market trends and with a reputation for quality.
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
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