An excellent opportunity has arisen to work for our established client in Southend as a IT Technician. Benefits: 25 days holiday bank holidays Pension Private healthcare Employees assistance programme Electric car scheme Cycle to work scheme As the IT Technician, you will be responsible for: Working part of the desktop support team, managing requests logged by users across the business. Performing routine tasks including re-setting passwords, restoring files, setting up new users. Help manage local area network for all sites. Carry out and complete assigned IT project work. Testing and monitoring of IT resources. Providing reports on IT service desk calls, assets and backups. The successful IT Technician will have the following related skills / experience: Good understanding of Microsoft and Mac systems. Knowledge of Active Directory and Office 365. Excellent organisational skills. Experience working with Windows 10 & 11. Service desk experience - 1st / 2nd line support of windows environments. For more information, please contact Sharon Tanner or Chloe Bennett on 0118 956 7064