Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Short Description Function: Sales, Markting and Customer Relationship Management (CM)
Reports to: Product Operations Manager
Location: Colt House London, UK
Set up: Hybrid
This is a 6 month maternity cover contract and applications will be welcome until 18th April.
What you'll do As a Product Operations Specialist you'll be providing product operations support to enable Colt product teams to operate efficiently at scale.
Why we need this role Thought Leadership: Support analyst submissions & industry awards entries
Communications: Ensure product roadmap, R&D activities, reports, training/enablement are visible and accessible
Processes: Identify, document, standardise, automate go-to-market processes
Product Insight: Collect, organise, analyse data to enable data-driven decisions
Infrastructure: Maintain templates, guidelines, product collateral & tools so that products can be consumed efficiently
Relationships and key contacts
This is a role with a wide range of contacts, including:
Product Managers
Marketing & Communications
Analyst Relations
Sales Enablement
Sales and Pre-sales
Partner Management
Customer Relationship Management
What we look for Experience in Product Operations or strong experience in B2B Product Management
Experience with working in an international environment
Proven expertise in presentation techniques
Able to present and position complex topics from a customer perspective
Excellent English language skills (writing and verbal)
Behaviours
Self-driven and autonomous
Ability to influence people outside of hierarchical control
Focus on delivery and getting things done
Attitude to challenge stereotypes
Skills Continuous Process Improvement
Business Processes
Listening Skills
Product Knowledge
Project Management
Education A bachelors or masters degree in software engineering, product development, computer sciences or a relevant field
What we offer you: Looking to make a mark?
At Colt, youll make a difference. Because around here, we empower people. We dont tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, youll be encouraged to be yourself because we believe thats what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
Most recently we have:
Signed the UN Women Empowerment Principles which guide our Gender Action Plan
Trained 60 (and growing) Colties to be Mental Health First Aiders
Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages .
Benefits
Our benefits support you through all parts of life, for both physical and mental health.
Flexible working hours and the option to work from home.
Extensive induction program with experienced mentors and buddies.
Opportunities for further development and educational opportunities.
Global Family Leave Policy.
Employee Assistance Program.
Internal inclusion & diversity employee networks.
A global network
When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring take a look at Our People site including our Empowered Women in Tech.
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