We’re recruiting for a Key Solutions Parts Advisor to join our team at our Kilbirnie Street Head Office in Glasgow. We offer: 33 days’ annual leave £25,000 - £28,000 plus bonus scheme Generous employee discounts Private healthcare Workplace pension Opportunities for training and career development …and much more Hours Full time: Monday – Thursday 8.30am – 5pm and Friday 8am – 4.30pm About the role Our Key Solution Parts Advisors are responsible for keeping our warehouse well-stocked with the right keys to supply our mobile Key Technicians. The role is ideal for someone who strives to provide excellent customer service and enjoys meeting and exceeding targets and performance levels. Day-to-day duties Dealing with all customer requirements for service and repair vehicles in an efficient and professional manner. Ordering stock. Planning work for mobile key technicians. Invoicing our customers with accurate costs. Updating our digital platforms on a daily basis with clear and accurate information. Communicating with managers and supervisors on progress of workload. Taking incoming and making outgoing phone calls. Essential skills and experience A high level of accuracy and attention to detail Knowledge of Microsoft Office Strong communication skills The ability to work to deadlines under pressure Strong planning skills The ability to deliver an excellent customer experience and exceed customer expectations Friendly manner Nice to have but not essential Knowledge of stock management Knowledge of Kerridge Our Culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.