We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Folkestone. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach.
Benefits include:
* Holidays from 20 working days plus all bank holidays, increased in line with service.
* Monthly and Yearly Sales and Contribution bonuses available.
* Monthly and Yearly Promotional incentives.
* Company Van to use to and from work.
Responsibilities:
* Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning.
* Develop and implement strategies to achieve sales targets and increase market share.
* Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly.
* Manage inventory levels, minimizing excess or obsolete stock.
* Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.
* Develop a high-performing team, fostering a positive work environment and promoting teamwork.
* Ensure compliance with company policies, procedures, and health and safety regulations.
* Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions.
Requirements:
* Proven experience as a Branch Manager or in a similar role within the Motor industry.
* In-depth knowledge of automotive parts, accessories, and related products.
* Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships.
* Proficient in using computer systems and software relevant to the industry.
Knowledge of the local areas and customer base would be a distinct advantage.
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