Job Description for Lidl Customer Assistant
Salary and Benefits: £12.75 - £13.65 per hour | 25 - 30 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
About Us: Everyone who works at Lidl brings something unique, but we share common values. We are collaborative, determined, and supportive of one another.
Role Overview: As a Lidl Customer Assistant, no two shifts are the same. Your tasks will include restocking shelves, operating tills, maintaining store cleanliness and organization, and ensuring excellent customer service. You will work closely with colleagues to keep the store running smoothly and ensure customers receive the service they deserve.
Compensation and Progression: We offer a competitive hourly pay rate, with additional pay for bank holidays (£2.00/hr) and night shifts (£3.50/hr). We also provide a benefits package supporting your well-being and career development, including training and opportunities to specialize in areas such as Freshness, Non-Food, or Bakery.
Responsibilities:
1. Assist customers with questions, queries, and requests.
2. Efficiently manage incoming deliveries.
3. Provide excellent customer service.
4. Proactively keep the bakery stocked by baking fresh goods.
5. Merchandise and maintain middle aisles of Non-Food products.
Requirements:
* Experience in a fast-paced environment.
* Excellent customer service skills.
* Flexibility to work early or late shifts.
* Positive attitude towards changing priorities.
* Drive, passion, and a friendly manner to inspire your team and serve customers.
Additional Benefits: 30-35 days holiday (pro rata), 10% in-store discount, pension scheme, enhanced family leave, long service awards, and more.
Our Commitment: We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to grow in a fair, respectful, and inclusive environment.
If you're ready to make a difference and grow your career, apply now. Employment is conditional upon satisfactory references and, if requested, a DBS check.
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