TLB Medicals is a medical reporting organisation with over 10 years of experience in providing high-quality medical reports.
We are looking for an ambitious, well organised, and driven individual to join our team at TLB Medicals.
Duties will include:
* Maintaining office systems, including data management and filing
* Screening phone calls, enquiries and requests and handling them when appropriate
* Delivering the highest levels of customer service to clients
* Preparing and managing files
* Booking appointments and diary management
* Liaising with clients
* Maintaining the department's quality and customer service standards
Required Skills
* Previous customer service experience
* Confident in dealing with inbound and outbound calls
* Strong I.T skills
* Clear written and verbal communication
* Excellent communication skills
* Organised with a good attention to detail
Job Type: Full-time
Pay: From £23,000.00 per year
Benefits:
* Company pension
* Employee mentoring programme
* Free parking
* On-site parking
Schedule:
* Day shift
* Holidays
* Monday to Friday
* No weekends
Work Location: In person
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