Project Support Officer - 12 mth Fixed Term Contract
DataCareers County Of Herefordshire, England, United Kingdom
Location: Hybrid - 3 days per week in the office (Hereford)
Contract: 18-month fixed term
Our client, a leading organisation in the business change sector, is seeking a dedicated and experienced Programme Officer to join their dynamic team. This is an exciting opportunity to be part of a digital transformation journey, working on a variety of projects with both in-house and 3rd party software development teams.
Key Responsibilities:
1. Assist in defining project scope, goals, and deliverables in collaboration with stakeholders
2. Manage key programme controls, including risk and issues log, project plans, and actions log
3. Ensure appropriate project resources are available in coordination with the Delivery Manager
4. Maintain and update project documentation using Google Workspace and Smartsheets
5. Coordinate project meetings and take notes
6. Monitor project progress, identify risks, and update the Project Manager/Product Owner
7. Prepare and present progress reports, project briefs, and status updates to stakeholders
8. Manage relationships with key stakeholders to ensure satisfaction
9. Help coordinate cross-functional testing and 'go live' preparations
10. Coordinate and support external vendors or contractors as needed
11. Participate in post-project evaluations and create recommendations for future projects
12. Support the implementation of best practices, tools, and methodologies to improve project outcomes
13. Complete other administrative tasks as required
Core Competencies and Experience:
1. 2+ years of project experience, ideally including digital transformation projects and/or in an e-commerce environment
2. Understanding of project lifecycle stages and project management methods (waterfall and agile)
3. Exceptional organisation and problem-solving skills
4. Excellent communication and interpersonal skills
5. Understanding of the software development lifecycle
6. Keen interest and basic understanding of technology used to support e-commerce platforms
7. Proven experience working with cross-functional teams
8. Ability to manage multiple priorities simultaneously and meet deadlines
9. Experience working with third-party suppliers and in-house software development teams
10. Knowledge of Jira is an asset
Company Values/Behaviours:
1. Integrity - Demonstrates high work standards and acts professionally with an honest and fair approach
2. Teamwork - Communicates effectively, responds to customer needs timely and courteously, and works collaboratively
3. Accountability - Takes ownership of decisions and outcomes, responsible for actions
4. Entrepreneurial approach - Bold and passionate about the organisation, its products, and its people; takes risks and makes it happen
This is a fantastic opportunity for a Programme Officer to make a significant impact within a forward-thinking organisation. If you have the skills and experience required, we would love to hear from you!
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Project Management
Industries
Retail Apparel and Fashion
#J-18808-Ljbffr