Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with restaurants and café-bars, burning the candle at both ends to serve coffee, food, and cocktails to a killer soundtrack.
We are looking for the next generation of Managers who are passionate about the hospitality industry and progressing their career to join our team. As a Supervisor, we expect the usual stuff on a day-to-day basis, helping to run your site in style and supporting your management team to meet site targets and team goals. In return our senior management team will invest time and energy towards helping you to push your career to the next stage, whatever that looks like for you.
To be eligible for this role, you will need to demonstrate confidence in leading the small team. You must drive service and sales, and be the constant face of energy and passion on the floor! We expect previous experience in hospitality management, strong experience in supporting a all yet very busy team, and a 'work with the team' approach/attitude at all times.
This is a new coffee truck location right outside of GRIND HQ! Therefore coffee making is
Role Responsibilities:
1. Support the management team in the running of a high volume & fast-paced coffee-truck
2. Possess full understanding of GRIND Steps of Service
3. Deliver exemplary service in line with our procedures
4. Effectively support a busy team of employees
5. Help to deliver training & developing programs to staff
6. Support in the recruitment and onboarding of new employees into the business
7. Motivate all staff and project a positive attitude at all times.
8. To participate in regular team meetings and in necessary Management meetings.
9. To abide by the house rules at all times
10. Displays a smart and professional appearance, representing the company in a positive manner
Skills Required:
11. Strong leadership skills
12. Possess excellent communication skills to enable effective dialogue with colleagues and customers
13. Ability to work well under pressure and use initiative
14. Ability to problem solve and escalate complaints accordingly
15. Dedicated team-player, who strives for excellence and leads by example
16. Strong time-management and prioritisation skills
17. Coffee-making skills, ideally having used La Marzocco machines
Perks & Benefits:
18. Crew Card Membership - 50% off all Food & Beverage at every Grind restaurant and cafe-bar.
19. Retail discount on Grind at Home products
20. Up to £300 referral bonus
21. Invitation to our Social Events
22. Access to Wellness Scheme
If this gets you going we would love to hear from you, please submit a copy of your CV alongside your application.
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Grind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.
We'll see you at the Grind.