Sales Support Engineer
Biggin Hill
Full time, permanent
Mon Friday
8.30am 5.30pm
Salary: £35,000 - £40,000
25 days holiday (3 must be used at Xmas)
Our client is a specialist manufacturer of commercial and industrial burners. They supply complete combustion solutions from existing boilers to designing equipment to meet new building & industrial powerplant requirements.
They currently have a vacancy for a Sales Support Engineer to join their team on a full time permanent basis.
Work within the existing Sales Team by being a key point of contact for our customers in USA/UK/Asia/Europe/China/ROW and provide both pre-and after-sales advice. To liaise with customers on a daily basis and carry out sales quotations and support the Technical Sales Engineering team by helping promote the Limpsfield Burner range.
This role would suit an Engineering Graduate with 2 or more years of industry experience.
PRINCIPAL ACCOUNTABILITIES
Maintain long-term relationships with our existing clients through managing and interpreting their requirements
Monitor USA/UK/Asia/Europe/China/ROW with regards to Burner Quotes converted through to Burner Orders.
Preparing client quotations for spares, burners and boilers and following them up to see if the quotes met with their expectations and updating the CRM system accordingly
Providing pre-sales technical assistance and product education, and sales support services
Making technical presentations and demonstrating how a product meets client needs
Liaising with the engineering team
Producing, maintaining and editing the price lists
Skills and Qualifications Required
Degree in Mechanical Engineering/Engineering is desirable or qualified by experience
2 years previous experience working within Engineering, sales is preferred
Excellent communication skills, comfortable with speaking to customers on the phone
Flexible and have a can-do attitude
Team Player - essential
Proficient in Microsoft Office (Excel, Powerpoint, Work and Outlook)
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