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Store Manager Role
As Store Manager, you’ll ensure your store is an inspiring place to shop, offering an amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training, and developing them to exceed sales and profit targets through exceptional customer service. Our approach emphasizes great service over hard selling, and an interest in creativity or interior design can be beneficial as you help customers visualize their projects using in-store technology.
You will create the business plan and develop your team to increase sales margins, managing all aspects of your store. Continuous improvement at individual, team, and store levels is key. We seek ambitious Store Managers who aim for their store and team to be the best in the land.
Every day offers new challenges—whether getting creative or assisting with deliveries, including lifting tiles and putting away stock.
Who You Are
You have retail experience with full P&L responsibility and a proven track record of delivering outstanding customer service and financial results. You understand that sales are driven by service and prioritize creating great customer experiences.
You are commercially aware, possess strong business acumen, and stay ahead of competitors. You are a passionate, proactive role model and a natural leader who drives performance through clear leadership, coaching, and people management.
What We Offer
In a culture that recognizes hard work and rewards great results, you will have the opportunity to earn uncapped personal commission and participate in company bonus schemes, significantly increasing your base wage.
Additional benefits include a generous staff discount, Share Save scheme, pension and life assurance, health insurance, holiday entitlement that increases with service, and various other perks. We are committed to internal promotion and supporting your career development through tailored plans and training. Flexibility to cover store hours, including weekends, is required, but there is no evening work or work on Christmas Eve or Boxing Day.
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