Job summary As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. You'll have a vital role in creating a positive and friendly environment, handling a variety of tasks from answering phone calls and greeting visitors to administrative duties. Main duties of the job The role of Receptionist with Barchester Healthcare is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. You may also be asked to carry out some administrative tasks, like typing, photocopying and filing. No formal qualifications are required, but you will need a good telephone manner and strong communication skills to join the team. About us Barchester Healthcare is a leading provider of care homes in the UK, offering high-quality residential, nursing, and dementia care services. The company is committed to creating a warm and welcoming environment for both residents and visitors, and the Receptionist role is crucial in achieving this. Date posted 06 November 2024 Pay scheme Other Salary £11.94 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1184117123 Job locations Barchester Healthcare Ross-on-Wye HR9 7BQ Job description Job responsibilities ABOUT THE ROLE 14 hours per week Rotating shift patternWeek One - Thursday & Friday 10am - 5pmWeek Two - Saturday & Sunday 10am - 5pm As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE 14 hours per week Rotating shift patternWeek One - Thursday & Friday 10am - 5pmWeek Two - Saturday & Sunday 10am - 5pm As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential No formal qualifications are required, but you will need a good telephone manner and strong communication skills. Person Specification Qualifications Essential No formal qualifications are required, but you will need a good telephone manner and strong communication skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Ross-on-Wye HR9 7BQ Employer's website https://www.barchester.com/ (Opens in a new tab)