We have an exciting opportunity for an Operations Manager to join a luxury retirement home in Wiltshire. Reporting to the General Manager, youll ensure the smooth running of food & beverage, events, and services while delivering outstanding customer service. A key focus will be developing the front-of-house team, creating a high-standard dining experience, and leading from the front to support the establishments success.
You will preferably have a background in hotel F&B operations.
Youll be wondering whats in it for you as the Operations Manager
* £41,000 per annum
* Sociable hours working 5 out of 7 days, 40 hours per week
* Occasional weekend and evening work
* Company pension
* Competitive holiday allowance
* Discounted or free meals on duty
* Use of spa facilities
* Employee discount
* Health & wellbeing scheme including finance, legal, mental health and shopping vouchers
* On-site parking
Responsibilities as the Operations Manager
* Keeping the F&B and Service teams running smoothly, ensuring top-tier service.
* Helping recruit, train, and develop a standout team.
* Making sure Concierge and Reception rotas are spot on, so everything runs like clockwork.
* Working with the Restaurant team and Head Chef to plan events that impress residents.
* Supporting the General Manager with budgets, reports, and stepping in as Duty Manager when needed.
This is a wonderful opportunity to bring your Hospitality expertise to a welcoming, high-quality environment with a strong team and a great work-life balance.
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
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