Learning and Organisational Development Administrator-Surrey Down H&C
Epsom and St Helier University Hospitals NHS Trust
Are you an organized and proactive individual with a passion for supporting learning and organisational development?
We are looking for a Learning and Organisational Development Administrator to join our team at Surrey Downs H&C. In this pivotal role, you will provide vital administrative support to the Learning & Development Team, ensuring the smooth delivery of training programs for Health Care Assistants, Registered Nurses, and other staff.
This role is integral to maintaining the professional development of our staff, ensuring all training sessions are well-organized and effectively delivered. If you thrive in a dynamic environment and enjoy supporting others to succeed, we'd love to hear from you!
Main duties of the job
1. Assist with administrative functions of the Learning & Development Team
2. Record the internal non-medical courses delivered for the Health Care Assistants/Registered Nurses
3. Liaise with the Communication Team to advertise the training dates on the Intranet
4. Liaise with the Education Team to input training dates into the online booking system to enable bookings
5. Liaise with teams to advertise the training dates
6. Assist with training days to ensure effective facilitation of training sessions
7. Support the team in administrative and clerical work
8. Set up an electronic delegate list of all training days to allow monitoring/maintaining the attendance list
9. Send out an e-confirmation letter to all the delegates prior to each training day
10. Monitor booking cancellations by reallocating places that have been cancelled
11. Prior to each training day, coordinate with the Lead to discuss the number of delegates and rescheduling dates if the attendance is below the minimum required number
12. Escalate capacity issues ahead of time to facilitators and plan for additional sessions
13. Support the Learning & Development Team in the smooth running of all the training, preparing all training resources/relevant workbooks before each session
14. Follow up with non-attendees and update the system with this information to ensure accurate and up-to-date record keeping
About us
Surrey Downs Health and Care deliver care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.
Surrey Downs Health and Care has a track record of providing person-centered care that goes beyond organisational boundaries to do what is best for the individual.
Job responsibilities
For a comprehensive overview of the role and its requirements, please refer to the attached Job Description and Person Specification.
Person Specification
Qualifications
* Good understanding of verbal and written English and Mathematics to at least GCSE Grade C
* Administrative Qualification
Experience
* Experience in a training administrative role
* Previous experience of using IT Solutions to streamline administrative processes
* Previous NHS experience
Skills
* Proficient in Microsoft Office Software; including Word, Excel and PowerPoint to Intermediate level
* Full UK driving License
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Epsom and St Helier University Hospitals NHS Trust
£25,329 to £26,958 a year Pro Rata per Annum inc Fringe HCAS
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