The Role..
An exciting position has opened here at The Headland Spa, in the role of Spa F&B Attendant.
We are looking for a multi-talented, organised and hardworking person to join our welcoming team. We want someone who takes pride in their work, who can be flexible and is not afraid of getting their hands dirty. Here at The Headland, we work as a team so a team-player mindset will greatly benefit you in this role.
This is an exciting opportunity for someone with great energy, enthusiasm, attention to detail and outstanding customer service.
Responsibilities...
Make and Serve Coffee & Beverages: Prepare and serve a variety of hot and cold drinks, including speciality coffee, tea, fresh juices and alcoholic beverages, with attention to detail and presentation.
Food Service: Serve food in accordance with our luxury standards, ensuring a seamless and elegant experience for spa guests.
Upselling & Product Promotion: Actively engage with guests to promote and upsell spa products and services, ensuring they receive the full spa experience.
Clearing and Cleaning: Maintain a clean, tidy, and inviting spa environment, including clearing tables, cleaning surfaces, and ensuring that all areas are well-maintained throughout the day.
Guest Interaction: Provide a warm and professional welcome to guests, delivering personalised service and anticipating their needs to enhance their experience.
Support Spa Operations: Assist the spa team with general operations and guest requests, contributing to the smooth running of daily activities.
Salary and contract...
This position is offered on a fixed term contract for 6 months, working 30 hours per week over 5 days. The shifts will be 10.00am to 4.00pm.
In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. Proof of ID will be required in the form of a Passport, National Identity Card or Birth Certificate.
Perks...
As a member of our team you can enjoy the following benefits:
* Complimentary stay after 1 year's service
* 50% off hotel stays
* 40% off spa products
* 25% off spa treatments
* Complimentary meals in each of our restaurants, once a year
* Gym access & weekly swim session
* Special rate for Pride of Britain Hotels
* Discounted surf lessons
* On site parking
As well as regular awards and recognition:
* Bi-Monthly recognition awards
* Annual festive awards event
* Long service awards dinner