KEY DUTIES AND RESPONSIBILITIES Delivering a high standard of evidence-based care to patients. To assist the midwifery/nursing team in providing an identifiable, accessible, confidential and professional bereavement service to support women with sensitive queries/concerns, providing information and advice. To act as a coordinating contact point enabling women to easily access bereavement follow on care and support. To actively engage with women to support them through their difficult experiences. Meet with bereaved relatives/carers and, in a sensitive manner, give advice and support as required. To advise relatives of help available to them, from, for instance, SANDS, counselling services etc. Ensure correct completion of paperwork by staff incorporated within the bereavement pathway. To provide support and debriefing to staff and women who are affected by bereavement. Involving and supporting patients, relatives, carers and friends in the care process. Promoting well-being and involving patients and relatives in health education. In conjunction with the matron and the senior midwifery bereavement specialist within the care group, to maintain clinical policies and protocols relevant to the area, ensuring that practice is evidence based. Freedom to act on a daily basis as this role is managed rather than supervised. There may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above. Ensuring good standards of care for the patient are maintained at all times. Adhering to NMC Code of Professional conduct at all times. Ensuring clear and accurate written and verbal information is given at all times. Ensuring contemporaneous record keeping at all times. Seeking advice from more senior/experienced members of staff where appropriate. To work in accordance with the Trust Policies and Procedures. Please see job description and person specification for more details.