V12 Sports and Classics are the UK's fastest growing, independently owned Used Car Supermarket. Having vast experience and knowledge within the industry and a great selection of used cars to suit every need and budget. V12 Sports and Classics are all about keeping customers happy by offering an excellent personal service. We have on average 500 vehicles on site at any one time, all prepared and ready to go. We are looking for a Showroom Host to join our team at our busy Store in Hinckley. You will be responsible for being the first person a customer sees when entering a showroom and making sure that the customers' needs are met. Building a relationship with the customers and assisting them with their car purchase or any questions they may have. Responsibilities: Being the face of the V12 Store and welcoming customers when they enter Greet everyone in a courteous manner and positively represent the brand Build a relationship with the customers, provide them with an exciting experience every minute they are in the Store Assist customers with their appointments, helping show them around the car before their test drives. and then welcoming them back Provide customers with answers to any questions they have while they are with us Take responsibility of any walk-in customers Take responsibility for the presentation of the Store, ensuring that it is clean and tidy and presented to a high level What you need: Experience within a customer-facing role Have energy and the confidence to proactively talk to customers to build a rapport with them You are a great communicator who will share knowledge, experience and best practices, you understand the importance of what you do and work collaboratively with other teams to deliver results Presentable and professional in appearance and communication to customers Proactive and reactive, able to predict customer needs and expectations You are natural and welcoming with customers, putting them at the heart of whatever you do. You have the energy and drive to deliver beyond expectation You are always looking for ways to build and deliver new initiatives to help improve our store for customers Weekends only: Sat 10:00 - 6:00pm Sun 10:00 - 4:00pm