A fantastic new
opportunity has arisen for a driven Business Development Manager to join a
growing portfolio The Relais Retreats. You will be responsible for predominantly driving new business via the
Agency segment and also local corporate.
We are looking
for someone with tons of personality who can spark up a conversation, build and
maintain relationships and be the face of the hotels.
To be
successful in this role, you must possess the following:
* Proven track
sales record with the hospitality sector, preferably within Hotels
* Ability to work
as an individual taking initiative and be of a wider Hotel team
* Excellent written
and verbal communication, presentation, and negotiation skills
* Well presented
with excellent customer service skills
* Ability to build
and maintain strong relationships
* Positive and
proactive approach
* Have you own car
and be able to drive (milage allowance applies)
* Be flexible to
stay away overnight and work
evenings and weekends when hosting event and fam trips
The Role
As an integral
part of the sales team, the Business Development Manager will support the Group
Director of Sales in developing and executing the strategic sales plan in order to drive new
business across these key segments. Targeting new business through relationship
building, effective use of CRM and analysis of all sales pipelines, this role
will help to grow these key business drivers, delivering additional revenues. Proactively
support events along with the Group Director of Sales in collaboration with POB and Classic British hotel consortia.
Key Responsibilities
* Support the
creation, development and execution of the MICE and Agent sales plans,
in-line with the wider commercial and marketing plans
* Proactively seek
new business opportunities at all times, identifying target organisations
and key decision makers in order to deliver growth in the MICE and Agency
segments
* Work closely with
the Group Director of Sales and Sales & Event Executives along with
Hotel Managers to proactively target periods of risk to achieve and exceed
revenue targets
* Work closely with
Group Revenue to ensure proposals are tailored to clients' requirements
* Support in the
reporting of key sales KPI's on a weekly and monthly basis, suggesting
areas for improvement
* Support the effective
management and build the database of corporate bookers, travel managers
and event agencies
* Use CRM to
maintain regular contact with target bookers, travel managers and agencies
* Maintain regular
contact with key existing clients, agencies and prospects, ensuring
positive working relationships are maintained and accounts are developed
in-line with key account development plans
* Support the Group
Director of Sales to attend and represent The Relais Retreats properties
at industry events, exhibitions and agency events
* Arrange and host
regular FAM trips, conducting site inspections and virtual tours to
support the conversion of new business
* Identify and
secure appointments with key event agencies
* Report on
effectiveness of sales activities and new business, with a drive for
consistent improvement and data driven decision making
* Work closely with
all Hotel Managers and HOD's to ensure new business opportunities are
maximised at all times and conversion targets are met.
* Attend regular Sales
meetings to update on activity and align with Sales team on activity to
drive revenue as required
* Attend weekly Sales
Strategy meetings
* Support other
business development activities.
Benefits:
·
Up to £35,000 pa, plus bonus and business milage
·
Hybrid working
·
28 days annual leave
·
Cycle to work scheme
·
Team and company social events
·
Meals on duty
·
Excellent discounts across the Hotel portfolio
·
Workplace pension
If you are passionate about sales, have a keen eye for detail, and
thrive in a fast-paced environment, we would love to hear from you!
*All applicants must be able to demonstrate that
they have the Right to Work in the UK to be considered for this role.