Business Support Assistant
Location: Warrington WA1 1GG, United Kingdom
Salary: £23,000.00 per year
Benefits: Access to a cash back scheme through Medicash
Contact: georgia.keogh@altumhr.co.uk
Position Type: Permanent, Full-Time
Hours: 37.5 hours per week
Shift Pattern: Monday to Thursday: 08:30 - 17:00 | Friday: 08:00 - 16:00
Are you an organised, detail-focused professional with a proactive mindset? A fantastic opportunity has arisen for a Business Support Assistant to join a thriving organisation. This role is perfect for someone who enjoys delivering efficient administrative support and thrives in a fast-paced environment.
🔑 Key Responsibilities:
As a Business Support Assistant, you will play an essential role in the day-to-day operations of the business, ensuring everything runs smoothly and efficiently.
* Post Management: Open, categorise, and distribute incoming post. Collect, frank, and arrange outgoing mail, including special and recorded deliveries.
* Document Processing: Manage the digital mailrooms and bulk scanner, ensuring documents are applied accurately to internal systems.
* Reception & Hospitality: Greet visitors, handle deliveries, and manage associated hospitality tasks.
* Payments & Cheques: Prepare bank paying-in books, handle cheques/monies, and ensure scanning to relevant systems.
* Office Coordination: Order office stationery, sundries, and client lunches, while ensuring the maintenance of printers and postal equipment.
* Event Assistance: Support with organising staff events.
* Expense Management: Reconcile expenses for the Executive Assistant.
* Portal Management: Manage Debt Management Company portals, logging offers and queries, and providing timely responses.
* Court Documentation: Handle and prepare time-critical court documents, including bundles and serving charging orders.
* Outbound Communication: Make outbound calls to third parties, supporting the team with essential tasks.
* Security & Staff Support: Issue security passes and assist with ad hoc tasks as needed.
💼 What You’ll Need:
The ideal candidate will be proactive, organised, and confident in delivering exceptional administrative support.
* Strong analytical skills with a keen eye for detail and confidence to challenge when necessary.
* Excellent verbal and written communication skills, with a professional telephone manner.
* Good IT proficiency, including a sound working knowledge of MS Office.
* Ability to actively listen and respond effectively to internal and external stakeholders.
* Organisational skills with the ability to manage multiple tasks effectively.
* Ability to work independently and as part of a team in a fast-paced environment.
* Eligibility for employment (must pass a DBS check, credit check, and prove right to work in the UK).