Accounts Receivable Supervisor
We are seeking an experienced Accounts Receivable Supervisor to lead our dedicated team. The successful candidate will be responsible for overseeing the accounts receivable operations across multiple sites, ensuring timely invoicing, managing customer queries, and driving the debt collection process. This role requires a proactive individual with a strong focus on accuracy and efficiency.
Day-to-day of the role:
1. Supervise and mentor a team of six accounts receivable specialists, providing guidance, training, and support as needed.
2. Ensure all sales invoices are raised promptly and uniformly across all sites, adhering to company policies and procedures.
3. Manage and resolve pricing queries from customers swiftly and accurately.
4. Regularly review and send out customer statements to facilitate timely payments.
5. Oversee the debt collection process, including follow-ups on overdue invoices, negotiating payment terms, and escalating collection efforts as necessary.
6. Handle customer claims and disputes professionally and efficiently, coordinating with internal teams to resolve issues and minimise financial impact.
7. Monitor accounts receivable aging reports, proactively identifying and addressing overdue accounts.
8. Maintain accurate records of customer payments, credits, and adjustments.
9. Provide regular reporting and analysi...