Job summary To act as first point of contact for all forms of communication for the Consultants and their team. To monitor the timetable of the consultant team, taking an overview of the co-ordination of outpatient commitments. To communicate appointment and admission related information to patients and/or carers. To support the administrative pathway ensuring patients are seen within the mandatory waiting time targets. Main duties of the job To ensure the success of clinical typing requirements. To co-ordinate and be responsible for the provision of full secretarial and administrative services to the Consultant and his/her team. Day to day management of the Consultant's diary eg organising clinic commitments, arranging appointments and scheduling procedure dates. To maintain an overview of the consultant and team timetable to ensure full utilization of clinic and theatre availability. To arrange special investigations and action other issues arising from clinic appointments, ensuring that all tasks are dealt with in order according to their urgency. About us Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire. Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive. We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer. The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust. Date posted 29 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 251-SURG9353-URO Job locations Royal Hampshire County Hospital Romsey Road Winchester SO225DG Job description Job responsibilities Happy to Talk Flexible Working - all requests for flexible and part time working will be considered. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. Job description Job responsibilities Happy to Talk Flexible Working - all requests for flexible and part time working will be considered. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. Person Specification Training and Qualifications Essential Good standard of general Education including English Language, maths of GCSE or equivalent Previous NHS Experience Desirable NVQ2 or equivalent plus relevant experience Formal secretarial/senior administration training Experience and Knowledge Essential Experience in supervising a team Experience/ Knowledge of the 18 week pathway Able to demonstrate from previous employment history evidence of job related achievements and success Desirable Previous experience of using databases NHS experience in an Acute Trust Good insight into the importance of NHS performance and quality standards Skills and Ability Essential Good verbal and written communication skills Ability to motivate staff Computer skills to include, Excel, Powerpoint and Word. Desirable Ability to analyse complex situations and make appropriate decisions Other specific requirement Essential Application Form completed in Full Desirable Flexible to change Person Specification Training and Qualifications Essential Good standard of general Education including English Language, maths of GCSE or equivalent Previous NHS Experience Desirable NVQ2 or equivalent plus relevant experience Formal secretarial/senior administration training Experience and Knowledge Essential Experience in supervising a team Experience/ Knowledge of the 18 week pathway Able to demonstrate from previous employment history evidence of job related achievements and success Desirable Previous experience of using databases NHS experience in an Acute Trust Good insight into the importance of NHS performance and quality standards Skills and Ability Essential Good verbal and written communication skills Ability to motivate staff Computer skills to include, Excel, Powerpoint and Word. Desirable Ability to analyse complex situations and make appropriate decisions Other specific requirement Essential Application Form completed in Full Desirable Flexible to change Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hampshire Hospitals NHS Foundation Trust Address Royal Hampshire County Hospital Romsey Road Winchester SO225DG Employer's website https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)