Deputy Care Home Manager - Fenchurch House Care Home in Spalding, Lincolnshire - Part of The Country Court Family Hours: 45 Hours per week, working weekends on rota Located in Spalding 'Fenchurch House’ is a modern & luxurious home and has a warm family feel. Our dedicated staff led by the Manager, provide the kind of care we would want all of our loved ones to receive. JOINING THE COUNTRY COURT CARE FAMILY We’re proud to be a family run business that’s grown over the years to a family of 2,500 employees and over 35 care homes. We’re passionate about providing 5 care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team ABOUT THE DEPUTY MANAGER ROLE Within your role as the Deputy Care Manager you can really make a difference to our residents’ lives. Here are some of the responsibilities: Responsible for monitoring standards of care delivered by qualified and unqualified care staff Prepare the staff duty rota to ensure appropriate staffing levels at all times. Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation. Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately. Liaise with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences. Contribute fully to team working, responding positively to colleagues and action all reasonable work instructions promptly. Please note: This is not intended as an exhaustive description of duties and you will be required to cover some shifts on the floor as required night or day. ABOUT YOU You will support the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors, so we would love to hear from those who really do want to make a difference to people’s lives: You will already be a Deputy Manager or have at least 2 years’ experience as a or Team Leader in Care Have strong leadership skills & are highly motivated Able to engage well with the residents and their families Have strong written & verbal communication skills Experience of working with people with Dementia NVQ Level 3 in Health & Social care Have an NVQ Level 5 is a great advantage or be willing to work towards this. IN RETURN You’ll be joining a family business and will benefit from our generous range of benefits which include: 28 days holiday (FTE) (including bank holidays) Annual pay reviews, pension contributions & enhanced bank holiday rates Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications Refer a friend or resident bonus scheme Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more. Annual Staff Awards Programme across all our Homes celebrating our great staff Subject to Terms and Conditions Click the Apply Button Now -If the Deputy Care Home Manager role sounds like a job for you, we would like to hear from you. PLEASE NOTE: All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. We are no longer accepting applications for sponsorship.