Site Administrator
Peterborough
Full Time – Monday to Friday – 37.5 Hours
Are you an experienced Administrator who’s is looking for a new opportunity in the Peterborough area?
If so, our client, a leading provider of Managed Equipment Services (MES) to the NHS and private healthcare sector in the UK, is looking for a dedicated professional to join their team.
If you have a minimum of 3 years relevant UK based work experience, we’d love to hear from you!
Purpose of the Role
To provide administrative support and comprehensive office management, to all aspects of the Managed Equipment Service at the Peterborough City Hospital. Assist the Operations Coordinator as required and support the management team in providing an efficient, effective, and all-embracing Medical Engineering service to PCH, CCC and TCC, this will include adherence to strict demanding timetables and high quality standards.
You will be required to carry out various administrative duties pertaining the overall running of the department. This will include administrative assistance to the Management and the Engineers. The successful candidate will frequently liaise with other members of the Trust in relation to the role. It will be expected for the post holder to be professional and diligent at all times.
Task List
Provide administrative services to the Peterborough team
Day to day office management
Organise meetings to include production of agendas and minutes to a set timescale.
Data entry into various computer applications/databases including Optim EMS (training provided)
Scanning and maintenance of engineer’s documents
Assist with Training administration
Purchase order co-ordination
Assist with the management and administration of orders, track deliveries and invoices between Peterborough and head office
Assist with the receipt of all incoming repairs and requests
Liaise and arrange meetings/training courses as appropriate for the Peterborough Management team
Data input for service contract administration
Carry out general administration of department policies and work procedures
To liaise and co-ordinate with external customers, companies and other organisations in relation to the Service.
Ensure Department stationary stock levels and other miscellaneous office items are kept stocked.
Undertake any other reasonable administrative duties as and when required by the MES Operations Manager
Attend professional and other training courses, as requested.
Ensure compliance with all departmental operating and administrative policies and procedures.
Support of the organisation’s continuous improvement programme
Investigate thoroughly and satisfactorily resolve product, service or supplier complaints received from customers e.g. deliveries and invoices.
Communicate effectively with all levels of staff through exchanges of information via electronic and other means.
Responsible for planning and prioritising own workload, referring to the Peterborough Management team, where necessary
Identify, discuss and participate in own development and training activities relevant to the post
Complete associated admin needed to close repairs and PMs as outlined in the Procedures
Exceed contract KPI’s to ensure customer satisfaction
Maintain spare part stock wherever necessary
Maintain service documentation in line with business requirements
Ensure data integrity within the management systems
Deal with OEM service staff and management when required
Attend customer meetings when required
Participate in and promote the growth of the business
Uphold confidentiality, GDPR and potentially sensitive information requirements
Essential Skills
Excellent Customer relationship skills
Excellent organisational skills
Excellent communication skills
Good analytical skills
Knowledge of MS Office suite, PowerPoint, Access, Publisher, Excel
Ability to manage substantial workloads, prioritising as appropriate
Superior integrity and discretion, as role involves dealing with Executive level, highly sensitive information
Benefits
Private Healthcare
Employee Assistance Programme
Salary Sacrifice Pension
Electric Car Scheme
Cycle to work scheme
A DBS Enhanced Disclosure is required for all applicants.
If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to (url removed)