Summary:
The role focuses on providing essential support within the Markets Application Production Services (MAPS) organization, specifically for FICC traders using the Brisk Intraday Risk & PNL platform.
Main Responsibilities:
1. Serve as the first point of contact for intraday risk issues in FICC.
2. Troubleshoot end-to-end trade flows and market data updates.
3. Facilitate onboarding support for new business lines and workflows.
4. Cultivate strong partnerships with stakeholders and other teams.
5. Identify and resolve recurring problems proactively.
6. Manage incidents and problems effectively.
7. Oversee event management, including monitoring and alert lifecycle management.
8. Enhance monitoring processes and technical methodologies.
9. Manage capacity, performance, and resiliency.
10. Lead tool development and in-house projects.
11. Ensure effective stakeholder management and communication.
12. Maintain knowledge management practices.
Key Requirements:
13. Hands-on experience in support for front office trading desks.
14. Experience working on risk platforms
15. Business knowledge of fixed income products.
16. Proficiency in market data flows.
17. Experience with monitoring tools such as Dynatrace, Splunk, and ITRS Geneos.
18. Strong knowledge of Unix, SQL, Python, and ITIL methodologies.
19. Familiarity with grid computing concepts.
2-3 days a week in London office, St Pauls
Job Title: Front Office Application Support
Location: London, UK
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.