Main area: Mental Health Primary Care
Grade: Band 6
Contract: Permanent
Hours: Full time (37.5 hours per week, Monday to Friday 8am - 6pm)
Job ref: 327-25-072
Employer: Gloucestershire Health and Care NHS Foundation Trust
Employer type: NHS
Site: Countywide
Salary: £37,338 - £44,962 per annum (pro rata)
Salary period: Yearly
Closing date: 11/02/2025 23:59
Mental Health Senior Triage Worker
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health, and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Job overview
Our Community based Mental Health services are currently embarking on an exciting period of transformation, where we will continue to build on providing excellent place-based mental health services for the population of Gloucestershire.
We are seeking compassionate, creative & self-motivated mental health professionals to support us in continuing to offer a truly great assessment, signposting, and short-term treatment service. As part of the transformation, opportunities will arise which may evolve this role in the near future. Any questions regarding this can be discussed at interview or interested applicants are welcome to make contact for an informal conversation during the application stage.
Our health care professional teams, some of whom are Non-Medical Prescribers (NMP), work across the county in local teams.
We require forward-thinking individuals who have an interest in working in a Mental Health Primary Care context within local GP Surgeries and other Gloucestershire Health and Care Teams, offering assessment, consultation, and support to General Practice staff and colleagues in the voluntary and third sector.
Main duties of the job
Our professional teams provide assessment, treatment, and signposting to other community services based on health promotion, recovery, and socially inclusive principles. We work in GP surgeries as well as community bases, providing face-to-face, video, and telephone appointments.
The service currently has access to a range of psychological interventions that form part of the NHS Talking Therapies Service (Improving Access to Psychological Therapies) service. As an autonomous worker, you will be using your initiative when decision-making around which services will best serve your patient.
You will be an experienced, qualified Mental Health professional (Nurse, Social Worker, or Occupational Therapist, registered with the appropriate professional body) and have experience of first-line mental health assessments, including risk assessment.
You might be, or are interested in becoming a non-medical prescriber (NMP, RMNs only). We are able to support training as an NMP.
Participating in supervision and mentoring students is a key part of this role.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Working for our organisation
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
* 89.7% believe they are making a positive difference to patients/service users;
* 73.3% would recommend the organisation as a place to work;
* 82.4% agree that care of patients and service users is the organisation's priority;
* 76.7% would be happy with the standard of care for a friend or relative.
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Detailed job description and main responsibilities
The post holder will be a senior member of the team working with service users across the Strategic Service Units who have a common and severe mental health. The purpose of this role is to:
* Provide assessment and implementation of brief evidence-based interventions for service users who are experiencing common, acute mental health and recovery needs covering cluster 1-3 some of 4, 8, and 11;
* Optimise the service users’ ability to remain in the community and/or be cared for in the least restrictive environment in line with the principles of recovery and social inclusion and the 10 essential capabilities;
* Support clinical governance, information collection, and audit at entry level.
Person specification
Qualifications
* Core Health Professional Qualification: Registered Nurse (Mental Health) or Social Worker or Occupational Therapist;
* Current Professional Body Registration [NMC or HCPC or Social Work England];
* Evidence of post-registration learning;
* Registered as a Nurse Independent/Supplementary Prescriber with the NMC;
* Formal Teaching & Assessing Course.
Length and/or Nature of Experience
* Demonstrable post-qualification experience in mental health or related area;
* Experience of working within a community setting;
* Extensive experience of first-line assessments including the assessment of risk;
* Working knowledge of recovery approach and social inclusion;
* Experience of collaborative working with other agencies including the voluntary sector;
* Experience of providing short-term evidence-based interventions e.g. CBT, Brief solution-focused therapy.
Other Requirements
* Full driving license valid for the UK;
* Own vehicle with ability to insure for business use and to use for travel in connection with work.
When joining us, as well as becoming part of a team that makes a difference, we also offer:
* Free car parking at many of our sites;
* 27 days leave plus bank holidays, increasing up to 33 days with long service;
* A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification;
* A multi-professional preceptorship programme for all Newly Qualified Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals, and Return to Practice Practitioners;
* Generous NHS pension and enhanced pay when if you work unsocial hours;
* Flexible, family-friendly, and agile working opportunities;
* Recognition and long service awards;
* Fast Track physiotherapy;
* Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme, and discounts on travel, leisure, and retailers.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.
For more information please see the attached 'Additional Information for Applicants' document.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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