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Job Description
Heathrow completed the largest business transformation programme in 2021 implementing a new ERP system (Oracle Fusion Cloud). We have new processes and ways of working across the Finance, Procurement and People functions and have subsequently adopted Fusion Data Intelligence.
Implementing the Heathrow-wide data strategy, this role leads the team that creates and implements the strategies, structures, tools and controls for Heathrow's core business processes. Its critical purpose is to enable Heathrow to leverage the benefits from this implementation:
* Transforming data from our core business processes into insights that will drive business decisions and performance.
* Transforming business analytics while maintaining core data integrity and security.
Responsibilities
* Introducing, growing and promoting business wide digital capabilities.
* Providing guidance, setting standards, and leveraging analytical expertise to deliver better business outcomes via the team and across the organisation.
* Leadership of the BI team to create a centre of excellence.
* Developing and automating reporting; business analytics and insight tools; and organisational capabilities with focus on self-service.
* Prioritising resources on business priorities. Enabling efficient and effective business outcomes.
* Ownership and continual development of Master Data Management strategies; structures and controls; and overall data governance framework to ensure data integrity is rigorously and robustly managed and our data is protected.
* Influencing the development of our data infrastructure and tooling to ensuring the business is equipped to make data-driven decisions of the future.
* Advocating industry best practice on Data and Insight and provide thought leadership.
* Coaching the organisation and its senior leaders to ensure the business understand how to use and maximise those capabilities.
* Partnering with both internal stakeholders and external service providers (particularly Oracle) to move forward the development of the business-critical product by the supplier to meet the current and future business needs through a strategic partnership.
* Championing a business partnership approach.
* Adopting a change orientated role in Business Services' leadership team and within Heads of Department peer group to drive cultural change across the organisation with respect to data management and analytics.
Qualifications
* Demonstrable experience of establishing and leading a Business Intelligence and Data Management function, defining and implementing BI and data strategies, and providing BI insights and capabilities to a large-scale organisation.
* Extensive experience of Cloud ERP, EPM and associated BI and data capabilities - Oracle Fusion is strongly preferred.
* Ability to build relationships and influence all levels of the business and external stakeholders.
* Experience of engaging and influencing senior level stakeholders.
* Demonstrable experience of using BI and data to inform business decisions and strategies.
* A broad understanding of the processes and data structures associated with the Record-to-Report, Hire-to-Retire, Projects-to-Retire (Asset management), Source-to-Pay and Service-to-Cash workstreams.
* Detailed knowledge of FDI, OTBI, OAC, BI Publisher, SmartView, Financial Reporting Studio and EPBCS/EPM. Understanding of Artificial Intelligence, machine learning techniques and other Cloud Platforms (e.g. Azure and Salesforce).
* Knowledge of machine learning techniques, such as predictive modelling, regression, classification, clustering, and reinforcement learning.
* Knowledge of modern data architecture, including cloud and distributed computing and experience working with data warehouse, business intelligence solutions, databases, and programming frameworks.
* Ability to understand and interpret business strategy and identifying how meaningful BI can be used to inform business decisions for example sustainability strategies.
* A highly effective communicator capable of taking complex data and distilling it into actionable business stories.
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About Us
There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our agile approach offers the opportunity to combine home working with meetings, events and training at the airport. All roles involve some on-site working each week, so you'll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.
About the Team
Discover a one-of-a-kind career. Our vision at Heathrow is to be an extraordinary airport, fit for the future. In the Finance team we know that generating income is critical to driving our business forward, but it's also vital that we create positive passenger and customer experiences that make every journey better. You'll help us to get the balance right so we can continue investing in our world-class environment.
There's something so special about working at the world's most iconic airport. Heathrow's size, scale, and reputation for innovation translates to exciting opportunities for everyone. Finance here is about more than numbers. It's about being influential, developing trusted relationships, and showing the world that we're a responsible investment with a bright future; a place that embraces digital innovation and has a sustainable mindset. You'll become part of a team that drives excellence across everything from insurance to investment, treasury to business partnering, as you collaborate widely to deliver projects that directly impact millions of passengers each year.
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