Entry Level Ecommerce Assistant
Full Time. Monday to Friday
Wednesfield, Wolverhampton
£24,000 - £28,000
We are seeking a motivated and dedicated individual to join our team as an E-Commerce Assistant / Administrator. In this role, you will support the daily operations of our online retail business, ensuring smooth functionality across various digital platforms.
No prior experience is required—just a strong willingness to learn, a proactive approach, and an interest in technology. If you're detail-oriented, adaptable, and eager to grow in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
• Upload and manage product listings across e-commerce platforms.
• Ensure product descriptions are accurate, engaging, and up to date.
• Maintain product catalogs, including pricing, images, and inventory updates.
• Respond to customer inquiries via email, chat, or phone.
• Assist customers with orders, payments, returns, and shipping queries.
• Provide helpful product recommendations and support.
• Assist with general administrative tasks related to e-commerce.
• Maintain accurate records and documentation.
What We're Looking For:
• No prior experience needed; we welcome candidates with a strong work ethic and a willingness to learn.
• Hardworking and dedicated
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively.
• Adaptable and comfortable in a dynamic work environment.
• Detail-oriented with strong organisational skills.
• An eye for detail and the ability to enhance product descriptions and listings in a clear and engaging way
• Strong attention to detail and organizational skills.
We offer internships for those with little to no experience who can demonstrate enthusiasm and a desire to learn.
We do not work with recruitment companies, no exceptions
Benefits of working for us:
• Permanent position with long-term career growth opportunities.
• Industry sector – Recession-proof.
• Flexible working hours to support work-life balance.
• Staff discounts on products.
• Company pension scheme.
• Social events and team-building activities.
• Free onsite parking.
• Equal opportunities employer fully committed to diversity, equality, and inclusion since 1999.
• Birthdays off (fully paid, without using holiday entitlement, after year 2).
• Up to 28 days of paid holiday.
• One extra day of holiday for every year of service from year 2.
• Sick pay to support employee well-being.
We welcome applicants from all backgrounds and experiences. If you’re excited about this role but don’t meet every requirement, we encourage you to apply anyway!