Summary
'No day is the same' is the reason many of our colleagues love working for us and this is true for our People team where one minute you can be focusing on Diversity & Inclusion including the Gender Pay Gap and the next recruiting for our busy Port Teams. If you enjoy a varied and purposeful working environment we would love to hear from you.
Wage
£16,500 a year
Salary: £16,500 per annum based on a 40 hour week including college study days
Training course
HR support (level 3)
Hours
Monday to Friday, 8.00am to 5.00pm, with an hour for lunch. During term-time you will attend college, one day a week.
40 hours a week
Start date
Monday 8 September 2025
Duration
1 year 4 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Shoreham Port operates 24/7 365 days of the year within a fascinating and complex operations environment.
With a diverse business portfolio spanning cargo handling, commercial property, a temporary agency and hospitality venue as well as an HGV fleet, this apprenticeship offers a unique opportunity to learn about a number of businesses in the one location while working alongside over 200 colleagues.
As well as providing college study (CIPD Level 3) you will also be able to learn from our CIPD qualified team.
Where you’ll work
Nautilus House
90-100 Albion Street
Southwick
West Sussex
BN42 4ED
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
CHICHESTER COLLEGE GROUP
Your training course
HR support (level 3)
Equal to A level
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
* We offer a fully funded Level 3 (HR Support Apprenticeship/CIPD Level 3) provided by Chichester College Group (CCG).
* Your work schedule will be structured with 4 days a week in the office and 1 day a week attending college (term-time).
More training information
* During the college holidays you will be in the office full-time so we can help you develop your portfolio for your end-point assessment.
Requirements
Essential qualifications
GCSE in:
* English (grade 4)
* Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Team working
* Non judgemental
* Patience
* Discretion