As our National Key Account Manager you will be responsible for the delivery of sales targets and individually set objectives in the defined geographical territory. A consultative approach to developing high value customer relationships is required and will be aligned with high transactional growth and account value development.
This role encompasses responsibility for all sales activities, from new prospect account opportunity development through to close, key account development and cross category expansion, training customers on all products within the Sinclair UK Aesthetics portfolio. This role involves working closely with the marketing team implementing marketing strategies to expand the customer base, achieve customer satisfaction, and generate increased revenue in line with Sinclair’s vision and values.
Job responsibilities & accountabilities
* Plan and carry out the sales and promotion of the Sinclair UK Aesthetics portfolio to Clinic/Practice owners and appropriately qualified clinicians in order to achieve regional/national sales objectives.
* Provide clinician training (workshops) for the proper use of the Sinclair UK Aesthetics portfolio, within or outside the territory.
* Attend medical exhibitions/meetings pertinent to the various treatment applications of Sinclair Aesthetic portfolio of products.
* To create and maintain quality professional relationships with all customers within the Territory.
* To develop business plans and a consultative Key Account Management approach that will ensure loyalty and growth of sales within the territory.
* Such other duties as the management may from time to time reasonably require.
* Thorough record keeping and maintenance of customer profile in CRM.
* Operating as a Trusted Advisor to support development of Customer capabilities in areas that support practice development; including but not limited to paid and organic marketing activity to attract and retain patients, front desk conversion confidence and efficiency, PR activity.
Job competencies
* Responsible for the sale of products into the aesthetics sector, with a focus on ensuring the quarterly and yearly revenue targets are achieved.
* Analyse sales data to develop a regional business plan, detailing activities for the accounting year.
* Develops a database of qualified leads through a variety of different methods.
* Maintains contact with all clients in the market area to ensure high levels of client satisfaction and high levels of customer service.
* Works with all individuals of influence within accounts/ clinics ensuring product impact.
* Sell consultatively and makes recommendations to prospects/ clients of the various product solutions the company offers.
* Demonstrates technical selling skills and product knowledge in company and competitor products.
* Shows a complete understanding of pricing and proposal models.
* Utilise business tools effectively in call e.g. Sinclair collage, digital, PR.Identifies, develops and supports long term strategic partnership with key customers.
* Able to provide product presentations and workshops and its first point of contact for clients.
* Maintains efficient time management skills ensuring maximum customer contacts.
* Able to help in the co-ordination and running of training days.
* Act as company ambassador, promoting products at marketing events and exhibitions.
* Keeps track of and follows-up the sales opportunities from trade shows and similar events.
* Personal confidence to interact with both internal and external stakeholders.
* Advanced interpersonalskills.
* Positive and enthusiastic demeanour.
* Personal confidence to interact with both internal and external stakeholders.
* Strong work ethic with high levels of resilience.
* Confident, quick thinking, responsive and solution orientated.
Required qualifications and skills
* 3-5 years of experience as Key account manager.
* minimum of 2 years previous B2B field sales experience with a proven track record of achieving sales targets.
* Extensive experience in all aspects of maintaining business relationships.
* Strong understanding of customer and market dynamics and requirements.
* Good knowledge of CRM, Account planning, and/or consulting experience.
* Knowledge of Aesthetics market place is desired.
* P&L fundamentales.