Job Summary
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
Joining The Charles Hotel surrounds you with entrepreneurial, like-minded peers an independent hotel has to offer. As an employee of The Charles Hotel, you will benefit from:
* Blue Cross Blue Shield medical insurance starting from $1.16* weekly
* Access to 401(k) and company match
* Eight annual paid holidays with an extra personal day
* Travel benefits across multiple brands
* Complimentary daily meal
* Free fitness center access
* $5 discounted daily parking
* $1000 referral bonus
*Rate is subject to change
Responsibilities
QUALIFICATIONS:
* At least 1 year of progressive experience in a hotel or a related field required.
* High School diploma or equivalent required.
* Must be able to work independently and with minimal supervision.
* Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
* Must be proficient in Windows operating systems, company approved spreadsheets, and word processing.
* Must be able to convey information and ideas clearly.
* Must be able to evaluate and select among alternative courses of action quickly and accurately.
* Must work well in stressful high-pressure situations.
* Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
* Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
* Must be able to work with and understand financial information and data and basic arithmetic functions.
* Must be able to work in a self-managed environment.
* Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
* Must maintain composure and objectivity under pressure.
RESPONSIBILITIES:
* Approach all encounters with guests and associates in a friendly, service-oriented manner.
* Maintain regular attendance in compliance with The Charles Hotel standards as required by scheduling which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
#J-18808-Ljbffr