Ensure our guests want to revisit us and recommend us to their friends and family, so you'll work with the team to ensure a warm, friendly and genuine welcome or farewell. Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey. You'll be responsible for cleaning and presenting our bedrooms, bathrooms, and public areas perfectly - to the Innkeepers Lodge brand standard. You'll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
Key Responsibilities:
1. Passionate about great service.
2. Taking PRIDE in maintaining the highest standards of cleanliness and safety.
3. Great eye for detail.
4. Ability to work calmly under pressure.
Minimum Requirements:
Whatever your level of experience, we'll give you all the training you need.
Benefits:
* Flexible shifts - to fit around the other important things in life.
* Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery, or socializing with friends in the city at All Bar One, we've got you covered.
* Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
* Never a dull moment - fun, laughs, and lifelong friends!
* Team Socials - work hard, play hard!
On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.
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