What youll do As Team Leader youll be responsible for driving sales, inspiring the teams and making sure every customer has a brilliant experience. That isnt always easy in locations such as hospitals, so youll need to thrive on pressure. A role model for the team, youll show junior team members how its done. Tenacity, drive and good people management will go a very long way. With all this to think about, we make sure that theres plenty of support available.Whats in it for youTaking on lots of responsibility, well trust you to get things done and to use your initiative. If youve got a good idea, come out and tell us. We welcome fresh thinking it could earn you new opportunities. Along with an open, idea-friendly culture, we offer excellent training. Well also reward you with some fantastic flexible benefits, including a discount of up to 50% in our High Street stores and access to a range of discounts with other retailers. Plus, flexible working, childcare vouchers, a pension and much more.Who were looking forFor this kind of role, you need some retail or hospitality experience and to understand how to manage and motivate a team. Ideally, youve worked in a business thats just as fast-moving as ours. With this background, youll know how to give great customer service, and your enthusiasm will inspire your team. Youll take pride in sharing your knowledge and seeing staff excel. Ready to step up when the Store Managers not around, youll be determined, good with people and driven to meet targets.About us You may know we operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But you may be surprised to learn weve been around since 1792 and have over 14,000 employees across the globe. Were continually growing by putting our customers at the heart of all we do and we grow our people too. At WHSmith there are No Limits to where your career can go!